Sudden problem with Quicken & rundll32.exe

Avast One Avast One for Windows
1

Just a few days ago, Avast One started giving me alerts every single time I would open Quicken from one of my three computers. I’ve never had an issue with Quicken in the past, and I seriously doubt that the same dll has become corrupted at the same time on three different computers. The alert says:

Threat secured rundll32.exe[10696] because it was infected with Win32:Malware-gen

and it’s in reference to C:\Windows\SysWOW64\rundll32.exe

I made certain that the app was updated to the most recent version, as well as the most recent virus/malware definitions, but it didn’t seem to help any. I finally created an exception for this file on all three computers, but I hate doing that because it leaves me open if there were to ever be a real issue.

Has anyone else noticed similar problems with this dll in the past week or so?

Thanks.

2

Report Suspicious File or URL: https://www.avast.com/false-positive-file-form.php

3

Thanks. I’ll report it.

4

There is a topic about this as far as I’m aware, as far as I’m aware it has been reported.

I would suggest that you do a manual update of your virus definitions and see if it has been resolved.

5

As I’d already mentioned, I already did that. The app and the definitions are both the most recent available versions. Also, setting an exemption didn’t make any difference. I still get the error and I to start and restart Quicken 2-3 times to get it to start properly.

6

Hi,

Our virus specialist looked into this issue. It should now be fixed.

7

OK, it wasn’t as of yesterday, September 21. I’ll make certain that I’m current with the app and definitions again and give it a try.

Thank you!