suddenly Avast premium security doesn't allow anymore to connect to VPN

Avast Free Antivirus / Premium Security
1

Hi,
I suddenly was unable to connect to my VPNs while avast firewall was on.
I found that in “packet rules” of firewall there where rules blocking ports 500, 1701 and 4500
To be able again to connect to my VPN (as I was used until a few days ago) I disabled the above rules.

I presume the above rules where inserted from an Avast update but I’m not sure.

2

Hi Emanuele45, could you please post your rules.xml file (from ProgramData/Avast Software/Avast/fw folder) and/or perhaps a screenshot of the conflicting rules? That would help us guess where these have come from. Thanks Lukas

3

Hi Emanuele45,
I’m sorry it is bug in default fw setting. We are creating the fix.
You can create new fw packet rule - allow ports:500,1701,4500 and move the new rule up.
Thanks
Pavel