system
March 28, 2018, 6:28pm
1
Hi All,
The SUPERAntiSpyware Professional installer is detected by Avast Free’s realtime as potentially dangerous. Can you please take a look and create and exception for it like the SUPERAntiSpyware FREE installer has?
Here’s a link to the installer in question:
http://cdn.superantispyware.com/SUPERAntiSpywarePro.exe
Please note that it is rebuilt multiple times per day with new definitions.
http://cdn.superantispyware.com/images/SASAvast.png
Thanks,
Geoff
Pondus
March 28, 2018, 6:40pm
2
Upload and test file here >> www.virustotal.com
Post link to scan result here
system
March 28, 2018, 6:43pm
3
Pondus
March 28, 2018, 6:47pm
4
As you see from your screenshot, avast lab (machine learning auto analysis ) is working on it
How to submit a FP if needed >> https://forum.avast.com/index.php?topic=14433.msg1289438#msg1289438
system
March 28, 2018, 6:50pm
5
Thanks for your reply Pondus.
In the meantime, this stops the installation of the product for our customers and it cannot be bypassed. The free edition of SUPERAntiSpyware does not have the same issue.
Regards,
Geoff
I submit your opinion about detected files
https://support.avast.com/en-us/article/Antivirus-CyberCapture/
I just received the alert green Cybercapture,could not print screen that informed the file is clean.
C:\ProgramData\AVAST Software\Avast\custody
ece0fc19eb0c18d8ad439229e8f6a81883399935b9aa4b7b5cede2553f60c4eb
https://www.virustotal.com/#/file/004748d576fda784c67e44d8324635ed243a0c9f104c3d1e68756a1b07aae01f/detection
Asyn
March 29, 2018, 4:43am
7
Thanks for your reply Pondus.
In the meantime, this stops the installation of the product for our customers and it cannot be bypassed. The free edition of SUPERAntiSpyware does not have the same issue.
Regards,
Geoff
As you’re a developer, read here…
→ https://support.avast.com/article/229/
→ https://support.avast.com/article/228/