Hi, can anyone access the url support.avast.com? It gives me a blank page on Firefox or IE… Is it normal?
Welcome to the forums, chayolle. 
It seems to be working for me. Try the link below.
Anyway, if you need help, you can try posting your problem(s) in this forum.
Quite weird that it works for you, it gives me a blank page, any idea?
It works fine for me.
What operating system and Service Pack level is your system?
Post a HijackThis log here:
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
works fine here also through firefox
Try clearing out your cookies as apparently if you have an old cookie for the site it might be the cause.
Tried to clean my cookies but still the same…
I attached my HJT Log qs it exceeded the numbers of characters allowed.
The analysis of your HJT log shows nothing worth worrying about. No firewall was noted but I will guess that you are using the Windows XP firewall. Two entries were questionable but they checked out as ok.
O4 - HKUS\S-1-5-21-1008073735-1017810871-1854032067-1009..\RunOnce: [AcerScrSav] (User ‘?’)
O17 - HKLM\System\CCS\Services\Tcpip..{FDC2648C-AA72-4756-B2DA-E5CE6748E156}: NameServer = 202.123.2.35,202.123.2.11
Otherwise, a good clean HJT log.
Thanks, this is quite weird actually…
It does the same thing to me IF I log in. If I clear the cookie and don’t log in it displays fine.
Running Vista H/P sp1.
This has been happening to me for some time.
same for me. i log in, page goes blank. clear out cookies, page comes back! ???
This has been happening to me for some time.Works just fine for me Kissman Doing NOTHING but going to http://support.avast.com/ And it APPEARS ;)
In a previous topic, I reported the exact same symptom/problem.
I stopped reporting the problem because one of the frequent posters on this board told me that it is not a topic for this board. I do not agree. I even went as far as reporting it to the webmaster of support.avast.com. I never received any response. :