I am glad to introduce you our new support portal running on support.avast.com address. Portal will act as a knowledgebase for our products (which will supersede current FAQ section on our website) and as a ticketing system.
Website is currently in public testing stage, all your notes and suggestions are welcome in my mailbox (e-mail address is in my forum profile), in this thread or as a comment of this knowledgebase article.
Changed links to https
In addition to support issues, could this also be used as a portal to submit a newly found virus?
No, this system is not intended for samples submission.
That’s bad :-[
I can send a lot of FAQ’s if it’s a good idea… what do you think Chocholo?
That would be nice! My mailbox is widely open 
I’ll prepare a list of them and try to send it to you when it was finished…
In addition to support issues, could this also be used as a portal to submit a newly found virus?
Virus submissions will be handled by a different system (or a different back-end, at least) that is still under development.
It’s not that this will not be implemented, it’s just that it’s not ready yet.
Cheers
Vlk
I don’t doubt what you are saying, it’s just that Alwil Software very rarely mentions date and users like myself want dates 
Al968
Oh you French. All you think about is girls.
May I ask, what do this have to do with anything ??
Al968
I did not follow your mind either : ???
It is a dry sense of humour, date as in a date with a girl.
and users like myself want dates
ok 
Thanks for the help DavidR
Al968
我将如何做为您们的代理或经销商呢？
能给我一个答复吗？谢谢
Hello
Please noet that this is an english only forum.
Am I understand correctly that you would like to become an Avast reslller ?
Al968
您好!
我们公司目前正在申办中国大陆地区的安全专用产品销售许可,
因此我们暂时不接受中国大陆地区的代理或经销商申请.
(请注意,我们的用户论坛目前不支持中文支援,请使用英文发表/回复.多谢合作!)
如果因此带来不便,敬请原谅.
Hello,
Thank you for your interest in reselling avast! antivirus products.
I regret to inform you that we are unable to offer the opportunities of our reseller program to applicants from mainland China at this time, as we are currently working on the “computer security product sales permit” in mainland China.
As much as we would like to cooperate with you in the future, we would like to keep your interest on file in case these needs change and for any opportunities that may come up in the short term.
We apologize for any inconvenience caused.
You are good, estimated when can do well, mainland China regional security special-purpose product sale permission?
At the same time, I anticipated becomes your firm to develop the market in the Chinese area the front peak. Completes your firm most outstanding product.
Thanks your reply, thanks!!
Chinese Hunan Changsha association
Li Mr.
sedltx@126.com
您好,估计在什么时候可以办好,中国大陆地区的安全专用产品销售允许？
同时,我期望成为贵公司中国地区市场开拓的先峰,将贵公司优秀的产品做为我们的主重经营产品.
感谢您的回复,谢谢!
中国湖南长沙一联
李先生
sedltx@126.com
目前未能确定何时取得许可,请留意我们的新闻发布;http://avast.com/eng/press.html
我们将在新闻发布里面公布有关情况.
Hey, we have another girl on the avast team! 8)
Welcome Faye! There aren’t that many of you in forums…