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Colin,
I do understand your point of view. Please try to understand ours. I do not think that asking in a “brutal” fashion will get you anywhere.
Most of us try to read all the posts and answer those that we have insight into. It is not easy to keep track of them all. I have personally referred posts to the Avast Team and Moderators and they have responded to the person who needed help promptly.
I hope that you will get the answers you need in the future.
Nice qetting acquainted with you, and your loop! 