Support site

As a new user of Avast! Endpoint ( company I work for is leaving Symantec) I have a couple of issues. First, is the inability to post a ticket in our partner website (I can give company info to a Avast! employee via email. I keep getting an error that says one of the required fields is missing. As a new user this is frustrating to say the least.

Does Avast have a phone number for support for Endpoint? The only number on the website seems to be support for the free product.
My real question is It seems that whenever I deploy one or two machines via the remote push, all of the ones that are already there and in groups get moved to the unmanaged group. Am I missing a setting that would prevent this from happening or is it normal.

Avast staff feel free to email me at the address on my registration

forum section for…

avast business protection. http://forum.avast.com/index.php?board=33.0
avast server protection. http://forum.avast.com/index.php?board=8.0