Support Ticket Reply Time?

Just wondering how long I should wait for a reply on a support ticket? Submitted it last Thursday, just got the automated reply. Thanks.

Post your ticket ID number here and we will notify somone

Cool, thanks. Ticket 787234.

@kpstephens: I have reported your support ticket to the moderator. One of the avast team will be with you asap to assist with your support ticket. Your support ticket gets replied within 5-7 working days, so patience is important. If you reply back to your own ticket, your ticket will be pushed back in the line.

Boy, sure arent quick are they? Still nothing. Maybe need to hire a few more folks :slight_smile: