Support Ticket Reply Time?

system · 2017-04-26T21:07:09.000Z

Just wondering how long I should wait for a reply on a support ticket? Submitted it last Thursday, just got the automated reply. Thanks.

Pondus · 2017-04-26T21:24:01.000Z

Post your ticket ID number here and we will notify somone

system · 2017-04-27T10:29:34.000Z

Cool, thanks. Ticket 787234.

Staticguy · 2017-04-27T11:19:42.000Z

@kpstephens: I have reported your support ticket to the moderator. One of the avast team will be with you asap to assist with your support ticket. Your support ticket gets replied within 5-7 working days, so patience is important. If you reply back to your own ticket, your ticket will be pushed back in the line.

system · 2017-05-03T19:37:30.000Z

Boy, sure arent quick are they? Still nothing. Maybe need to hire a few more folks

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