support

As a new user of Avast! Endpoint ( company I work for is leaving Symantec) I have a couple of issues. First, is the inability to post a ticket in our partner website (I can give company info to a Avast! employee via email. I keep getting an error that says one of the required fields is missing. As a new user this is frustrating to say the least.

Does Avast have a phone number for support for Endpoint? The only number on the website seems to be support for the free product.
My real question is It seems that whenever I deploy one or two machines via the remote push, all of the ones that are already there and in groups get moved to the unmanaged group. Am I missing a setting that would prevent this from happening or is it normal.

Avast staff feel free to email me at the address on my registration

Sir, is this a trial license? Are you using SOA?