hi
i’ve a problem. i want to send a suspected virus file to Avast Lab. Because Avast Home Edition doesn’t detect that suspected virus file. i think that suspected file is a virus. please tell me how can i do that? Thank you.
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=199&nav=0,1
you can also upload the file to Virustotal
www.virustotal.com
When you have the result copy the URL in the adressbar and post it here
Since avast doesn’t detect it you would first have to add it manually to the chest:
Add the file to the User Files (File, Add) section of the avast chest where it can do no harm and send it from there. A copy of the file/s will remain in the original location, so you will need to take further action and can remove/rename that.
Send it from the User Files section of the chest (select the file, right click, email to Alwil Software). It will be uploaded (not actually emailed) to avast when the next avast auto (or manual) update is done.
Or - If multiple scanners detect it in virustotal, send the sample to virus@avast.com zipped and password protected with the password in email body, a link to this topic might help and undetected malware in the subject.