I can’t find an option in Avast Free to send a file that Avast reports as ‘NO THREAT FOUND’ when I think it is in fact suspicious. If there is such an option, where is it exactly?
Use the contact form:
www.avast.com/contact-form.php
have you tested the file at www.virustotal.com if tested before, click rescan … post link to scan result here
you can also send files to avast lab from chest
avast! 2014: Using the Virus Chest http://www.avast.com/en-eu/faq.php?article=AVKB21#artTitle
Hello
Suspicious:W32/Malware!Geminiis a proactive Heuristic Detection, which may be triggered by a file that behaves in a suspicious manner indicative of malware infection.
http://www.f-secure.com/v-descs/suspicious_w32_malware_gemini.shtml
send the file to be analyzed virus@avast.com and put “Report undetected malware” in the subject line in format Zip or Rar.
So, I have used the Virus Chest method to get the file to Avast.
I’m sorry to seem to be criticising but:
- In my view, there should be a button/link directly to the Virus Chest - it’s an important part of the software, yet it is hidden away under the label ‘statistics\component status’.
2)If the User has made an effort to submit a file to the lab, it’s because they believe the file is suspicious. It should upload to the labs immediately, not wait until the next Avast update - too much time lost, other Users could be hit in the meantime.
Was there a on-execution detection by avast? Avast has some very good backend detectors that catch malware while execution.
Evo-gen and filerep detections only work in on-execution mode.Its done like that on purpose.You can also Send the file to avast via:
www.avast.com/contacts
It should upload to the labs immediately, not wait until the next Avast update - too much time lost, other Users could be hit in the meantime.It will do so if you run a manuall update ;)
Was there a on-execution detection by avastI didn't feel the need to run something that I viewed to be suspicious.
Maybe I could test it out?? could you send me the file via www.mediafire.com
Post link in form of wxw or hxxp.
You could make your own button/link to the virus chest. It’s very easy:
http://youtu.be/Ox8LU6GOlok
That’s a great tip, thank you bob3160 8)
… still think it should not be hidden away in the first place though
The interface only has room for 4 shortcuts but you can always assign one of these functions you may need
whenever you want to reach any of these portion of avast!
http://www.screencast-o-matic.com/screenshots/u/Lh/1410286988239-78687.png