Suspicious message?

Avast keep pop up a window show that a suspicious message.
the content is
“There are too many identical e-mails in appointed time”,
so actually waht happen to my pc?
can anyone help me please?

When posting please include operating system, firewall if any, all other security programs you are using and mail client. You could include some info about your computor.

With this additional info, others may more easily determine if it is a possible infection, conflict or simply a setting adjustment within avast.

Hang in there, someone here will help you. (they are very good at that) ;D

ops…sorry,i am a newbie here…
i am using win xp pro sp2;
no firewall;
the latest version of avast;
no e-mail client;

Hi loonsave and welcome to the avast Forums
First off you really do need a firewall when connected to the internet, as you are leaving yourself wide open to all sorts of exploits a must have!! The XP built in firewall will do, Its there why not use it? there are many other freely available Firewalls for download
Secondly I’m a tad confused in your first post you claim to be receiving to many Emails in appointed time
and in your second responce you have “no e-mail client;”
What changes have you made to Avast? If you don’t have an e-mail client, just double click on the Taskbar Icon (Bottom right hand corner of the screen) and select Internet Mail /Terminate/ Read the pop Up screen. and make your selection.
You can also temporarily remove the Internet Mail provider via Control Panel/Add Remove programs/Select Avast/Change Remove/Select Change / then Next make your selection from the list /Internet Mail

This message seems to come from the Internet Mail provider (or Outlook plugin).
Check the two tabs of Heuristic settings. avast is detecting you’re sending too many identical emails (bulk email).
If you’re not sending emails at that time, oh, maybe you’re infected.
Run a full avast scanning and, if you can, download, install, update and run www.ewido.net :slight_smile:

i scan with avast,it show not infected.
and i found out that it may be relate to utorrent.

utorrent is not on the scanned applications of the avast Mail Scanner… so I doubt it is utorrent related anyway…

here is the screenshot of the internet mail scan.
can anuone help me please…

But you’re sending an email (outgoing email) and not using utorrent.
You seem to have infections in your computer. I do suggest a fully avast, ewido or on-line scannings…

A firewall may also help stop unauthorised internet access, you are going to be fighting an uphill battle to clean your system and keep it clean without a firewall.

Any malware that manages to get past your defences will have free reign to connect to the internet to either download more of the same, pass your personal data (user names, passwords, keylogger retrieved data, etc.) or open a backdoor to your computer, so outbound protection is essential.

???
I didn’t know where else to post my question. I’ve had no problems with avast, am pleased with it, however good ole AOL just updated my security and am now receiving message…“multipal virus programs installed on computer may negatively affect your computer’s performance. Uninstall avast antivirus virus and firewall.”
So what do I do?

You should have created a New Topic in the General forum rather than add it to an existinng Topic that is unrelated to your issue. Otherwise this Topic becomes confused, so yuo can paste this into a new Topic.

But you're sending an email (outgoing email) and not using utorrent. You seem to have infections in your computer. I do suggest a fully avast, ewido or on-line scannings...

yes,i do scan it with avast and ewido too.fully scan.But nothing detected.
Yes,it does not relate to utorrent.
i think i should scan it once again.
thanks for help.

It seems you have sent over 3000 spam emails in 90 minutes online - I’m surprised that your ISP has not cut you off yet.

Most likely this is happening every time you start your computer.

So how about we find what is doing it? Then you can stop it.

Let’s try the easiest way first.

In the Internet Mail scanner:

Click on Customize > Select the Avdvanced tab > check the “Timeout for internet communication(s)” box.

You should see a popup timeout warning from avast telling you the name of the process that is sitting on your system connected too long and sending outbound email. Then at least we will know the process that may be something you can stop or it may be a needed process that has been infected.

Please try it and let us know what happens.

this is what happening on my pc…

Hello loonsave and welcome to the forums,
I guess the alert message from heuristic scanning of the avast! email scanner.
No e-mail client on your comp installed avast!, so it means something may be sending emails like as spams or infected mails and your comp may be infected as Tech says.

And also, if any programs are connecting to internet through port 25, 110, 119 and 143, avast! e-mail scanner should scan the contents (when OS is Win 2000/NT/P only).

I think you could know which file is using those ports, 25, 110, 119 and 143, with TCPView or CurrPorts.
If a firewall was installed on your comp, it should give you info which application uses those ports.

I recommend you to install a firewall on your comp as the forum’s members say here.
avast! doesn’t have firewall features now, though I wish it to ALWIL.
(Although an independent firewall application from the anti-virus is fine, too.)

so any recommanded firewall?

Zone Alarm free http://www.zonelabs.com works fine with avast and has a reasonably friendly user interface. There are others, Jetico, Sunbelt Kerio, etc.
See some firewall tests for comparison, some are freeware but many are paid for versions http://www.firewallleaktester.com/tests.php. Also see http://www.thefreecountry.com/security/firewalls.shtml

There are also a few topics in the General forum about firewalls and avast.

The recommendation from IsoG to use TCPView will show that avast (ashmaiSv.exe) is using the ports. In fact, avast helps to hide email spambots in a way.

I’m sorry that loonsave felt unable to use my simple suggestion to identify the process.

I agree that a firewall can help to show the process, but all too often, especially when new to a firewall people are easily fooled into thinking that explorer.exe or winlogon.exe must be ok programs and give them outbound permission. These are two of the most typically compromised processes that we have seen spambots using (and reported by avast when the connection timer was turned on by default by avast).

Unfortunately it seems that loonsave is reluctant to take any steps of self help. Without active participation by loonsave the problem is not going to be solved simply by discussion in this forum.

Thanks for everyone help me to solve the problem although the problem still exists.
I really appreciate that the kindness of everyone here.

Unfortunately it seems that loonsave is reluctant to take any steps of self help. Without active participation by loonsave the problem is not going to be solved simply by discussion in this forum.
i can't participate too often because I lived outside,and the infected PC is my home PC,i only back to home every weekend,thant is the only time i can try to fixed the porblem. Sorry for bringing any inconvenient to you all.
I'm sorry that loonsave felt unable to use my simple suggestion to identify the process.

hey,it is ok,i really appreciate that everyone that do thier best to help me.