Could you run TDSSKiller again please and attach the report
For some reason I can not copy/paste the report that is generated by TDSSKiller. In fact, right clicking the mouse gives me no pop up box to work with.
Could you just attach the log please
That’s what I’m saying, I can’t copy and save it to Notepad. I can hi light the log, but when I right-click my mouse I get no pop up block to work with. Does the file save some where on my PC? In a file somewhere?
TDSSKiller logs should be in your root directory i.e. C:\
Ahh thank you very much. Here you go.
Rerun TDSSKiller with the same parameters and when you get the following select delete :
\Device\Harddisk0\DR0 ( TDSS File System )
Once done we will look at the remaining problems
Ok Done here is the new report if you need it.
Ok list the remaining problems to be resolved ;D
The only remaining problem is the internet. I still have red X’s and can not play games on Facebook, which I assume are related. It happened after running one of the programs during this fix, but I do not recall which one. It was near the beginning of the fix, possibly after running OTL for the first or second time. I have reinstalled Shockwave and Flash Player, but this did not help.
OK for flash … We will do a full uninstal and then reinstal
Download and run the uninstaller from here http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Then download the latest version from here http://get.adobe.com/flashplayer/
Uninstall Shockwave Player 10 via the Control Panel.
Go to Add/Remove programs, and choose Macromedia or Adobe Shockwave Player.
Download the latest version from here http://www.adobe.com/products/shockwaveplayer/
Now let me know if the problem is cured
Well I tried a couple of things and still no luck. First I unistalled both and then reinstalled, without a reboot. The I rebooted after uninstalling, and reinstalling. I also added a macromedia from Adobe that appeared to not be working on my system. None of this helped. I still have red X’s and no games playable. I also unistalled Java and reinstalled a newer version.
Is this in IE ?
If so go to control panel > Internet Options
Go to the Advanced tab
Click reset to default
Reboot the computer and try again
Yes it is IE. I did as suggested, but still no changes.
Looks like I may need to do a bit of research on this one, bear with me
Ok thank you. I have done a bit of research on the net about this, and read quite a few times that this may be virus/malware related. When I ran TDSSKiller, there were about 14 errors found, and we repaired one of them. Could this issue be related to one of the other errors found? Should I delete those other errors?
I did some research on my own, and found that uninstalling IE8 and reinstalling it was a potential fix. I did this and everything seems to be working fine now. The pop up is gone, the red X’s are gone, and my games work. THANK YOU SO MUCH FOR YOUR HELP!!!
OK you beat me to that one, ;D The other files noted by TDSSKiller are not a threat. It sounds as though there may have been a corruption within IE
Any further problems ?
Nothing so far, after a couple of days of being fixed. Your thoughts on IE being corrupted makes sense as my web browsing has acted up recently. It was slow and had other various issues from time to time. Thank you again for your help. I’m pretty computer savy, and I was lost as to what to do to fix this.
No problem, a fresh set of eyes can help to see the wood for the trees ;D