svchost.exe popups! How can i fix this?

Viruses and worms
1

Hey guys!

I am having a problem with svchost.exe!
Avast is popping up every 5 to 10 min saying that he blocked me from a virus/malware…

I’m not english so if you dont understand something say me… I really need help because svchost.exe seems to be working fine, my computer too, no crashing no reports on the avast scans but it still pop up…

I dont know what to do and i need your help…

It seems to be the same website in this case:
https://forum.avast.com/index.php?topic=151833.0

Thank you!

2

Please follow the steps in this thread https://forum.avast.com/index.php?topic=53253.0 and attach the logs here

3

These are the logs that you asked for… Thanks for your time… Can you help me?

On the one that says “From Malwarebytes” I didnt know how to name it… Sorry :frowning:

If there is something more you want tell me…

Thanks once again :slight_smile:

4

No need to reformat

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Download the attached Fixlist.txt to the same location as FRST
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

5

Here is the fixlog from FRST!

6

After AdwCleaner has run could you let me know what problems remain

7

AdwCleaner made two notes!

Only the S0 appeard on my screen…

Avast doesnt pop up anymore :smiley:
I am with my fingers crossed so it stays like that :slight_smile:

Thanks a lot! You’re a computer god!

8

Ok… It appeard again… :frowning: The pop up of the exact same thing… Do you want a print of it?

What can I do now?

9

Yes please

10

Ok… as soon as it pop up I will print and post here

Thanks for the patience!

11

No problem I have my next tool lined up ready :slight_smile:

12

It’s in portuguese… I’m sorry… if you dont understand i can translate…

This is what appears on the pop up and on the details

13

OK lets run the hammer

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

14

This is the log! ComboFix

I’m not sure… but it seems that it stopped! :slight_smile:

If it happen again is there anything left to do?

I will keep you updated

15

Grand, if there are no further alerts after a few hours let me know and I will tidy up :slight_smile:

16

The computer is running great! Even better then before!
No more pop up, evrything on the track!

Should I unnistall the tools you gave me? Or should I keep it?

Thanks so much for your help… You, sir, are the best!

17

In that case methinks I will send you on your merry way :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: