hello
i am using avast premier and avast internet security in my 2 laptop
i want to switch back into free avast for few days due to problems i am occuring from avast firewall.
is there any way to switch back into free avast without uninstalling my old avast premiere and avast internet security?
Go through the actions of uninstalling - you will be offered the option to install avast free.
Just ensure that you have a copy of your avast license.
What problems are you experiencing would be a start and see if someone can help ?
my problem with avast firewall is still not solved even i opened ticket in avast support page.
i have done everything as mentioned by support executive in my ticket. but still the problem is not solved. so i want to unistall ais and premier from my laptop because of firewall problem i am facing.
Why not simply disable (remove) the firewall part ?
Is it really a problem with the firewall or is it perhaps a problem with the user who doesn’t know how to setup things correctly ?
it is firewall problem. i have seen that if i use free avast then i dont get any problem in sharing internet from my laptop to my smartphone.
i also added the path of my installed software which is sharing internet.
i added that software in
also created application rule
Open the Avast interface and go to > TOOLS > Firewall > Application rules > New Application Rule > Unnamed > browse for and select the .exe file you need to allow.
(Click on the “New Group” to add a new application group if “Unnamed” or the group that you would like to add the program into wouldn’t be present)
i done this all things and still avast firewall is blocking internet sharing.
i also ticked internet sharing mark. though it doe not works.
u can also check previous topics. i discussed about this problem before also but still not satisfied with this problem and not solved yet in updates i received.
thats why i want to use free avast instead of my paid avast due to problems i facing with avast firewall
see the link below of my previous posts
https://forum.avast.com/index.php?topic=166781.msg1214484#msg1214484
i also submitted ticket few months ago. https://support.avast.com/Tickets/Submit
Check the (firewall) log file and see what is blocked when you are trying to use ICS between the laptop and the phone.
It may tell you what you have to change in the firewall settings.
Have you received a reply to any of your tickets ?
It may help if you mention the ticket numbers here.
yes i got reply in my opened ticket. i dont remember the ticket number so i visited at https://support.avast.com/Tickets/Submit
to see ticket number but that link is not working. the link is moved?
please see screenshot
i seen that link but i cant access to my old ticket now from there. so i am unable to provide ticket number. there is no way to login there with existing email account.
can you please forward my problem to avast about firewall problem i am facing in sharing internet problem.
OK, it’s reported.