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I use SF Pro 5.5 without that problem. You shouldn’t be having this problem. the other day I got that message you describe but it was only once. I don’t think it has anything to do with Sygate. The Avast server was down, busy, and so forth. Just a temporary thing.
I have the Win32 Kernel as well as Distrubted COM Services blocked on Sygate.
But you should allow the Avast Setup and Avast Anti-virus service programs to Allow in Sygate for the auto update to work right.
Que is correct in posting that thread from the Sygate forum. Your ISP may need you to allow the Kernal and COM programs.