System infected with Shortcut virus

system · 2015-11-23T06:19:59.000Z

URGENT

Hello.

My System got infected with same virus.

Attaching the files herewith (As per your instructions). Only thing is GMER not running completely. Tried downloading many times.

Please provide for a solution asap.

Akanksha

Pondus · 2015-11-23T06:33:04.000Z

also see here https://forum.avast.com/index.php?topic=53253.0
scoll down to Specific infections log and follow MCShield instructions
this log you copy and paste here or we cant read it (a forum bug)

There may be hours waiting before malware experts are online

system · 2015-11-23T07:20:37.000Z

Are the instructions applicable to 64-bit systems as well?

dbrisendine · 2015-11-23T09:17:32.000Z

Yes they are. I will examine your logs and reply asap. Thanks.

system · 2015-11-23T09:57:59.000Z

Thank you Sir.

So the logs that I have provided , are they all. I Have generated them as specified on Page 1 in some other thread.

Do I need to scoll down to Specific infections log and follow MCShield instructions?

Akanksha

Asyn · 2015-11-23T10:06:24.000Z

goelakanksha22 post:5:

Do I need to scoll down to Specific infections log and follow MCShield instructions?

Yes, please do so.

dbrisendine · 2015-11-23T15:30:02.000Z

FIRST >>>>

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[b] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/b]
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

- Right-click on

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
- Press the Fix button just once and wait.
- If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
- When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.

SECOND >>>>

AdwCleaner by Xplode

Download AdwCleaner from here or from here. Save the file to the desktop.

NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

- [b]Vista/7/8 users:[/b] Right click the [b]AdwCleaner[/b] icon on the desktop, click [b]Run as administrator[/b] and accept the UAC prompt to run AdwCleaner.

You will see the following console:

http://i1351.photobucket.com/albums/p785/dbreeze2/Scanners%20screens/AdwCleaner_v5016_zpsf8ln0fea.png

- Click the [b]Scan[/b] button and wait for the scan to finish.
- After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: [b]Waiting for action. Please uncheck elements you don't want to remove.[/b]
- Click the [b]Clean[/b] button.
- [b]Everything checked[/b] will be deleted.
- When the program has finished cleaning a report appears.
- Once done it will ask to reboot, allow this

http://1.bp.blogspot.com/-vitKqfMQS4o/UEDylIQ7HJI/AAAAAAAABLc/Hx-IwqKoaxg/s1600/adwcleaner_delete_restart.jpg

- On reboot a log will be produced; please attach that in your next reply. This report is also saved to [b]C:\AdwCleaner\AdwCleaner[C#].txt[/b] (# will be some number based on how many times AdwCleaner has been run on your system.)

Optional:

NOTE: If you see AVG Secure Search being targeted for deletion, Here’s Why and Here. You can always Reinstall it.

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