System won't boot after Avast install

Hi all

Installed Avast for the first time on my laptop [windows 7, SSD]. This caused a BSOD, I got one more boot out of it then it refused to boot the next time. Can’t get into safe mode, none of the recovery points are any good. I’ve attached my FRST file, can anyone help?

Cheers
Mike

Hi,

Let’s try system restore first. You have few system restore points here:

Restore point made on: 2013-12-19 17:27:12
Restore point made on: 2013-12-19 17:28:42
Restore point made on: 2013-12-19 17:30:03
Restore point made on: 2013-12-19 17:30:37
Restore point made on: 2013-12-19 17:30:52

Try to restore date on 2013-12-19 at 17:27:12 first using Windows System Recovery Options.

Access into System Recovery Options as you did before with FRST tool and on this Windows …

http://www.mcshield.net/personal/magna86/Images/FRST-W7InstallDisk3.png

…click on System Restore. Just follow wizard for restoring your system in one of above dates.
Feel free to try more restore points if one of them fails.

Is that fix your problem?

No that doesn’t work - sorry I tried to communicate that in OP but called them recovery points instead of restore points.

Ok, then run this FRSTScript. This script shall tell FRST to kill and fully remove using the force all avast related files and registry items.
As addition FRST shall use CMD to clean all %temp% files and folder tree.

Tell me will this fix your problem?

Open notepad.

[*]Click Start
[*] Type notepad.exe in the search programs and files box and click Enter.
[] A blank Notepad page should open.
[
] Copy/Paste the contents of the code box below into Notepad.


Start
HKLM-x32\...\Run: [AvastUI.exe] - C:\Program Files\AVAST Software\Avast\AvastUI.exe [3764024 2013-12-19] (AVAST Software)
S2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [78648 2013-12-19] (AVAST Software)
S1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [92544 2013-12-19] (AVAST Software)
S0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2013-12-19] ()
S1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1034464 2013-12-19] (AVAST Software)
S3 aswStm; C:\Windows\system32\drivers\aswStm.sys [82744 2013-12-19] ()
S0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [207904 2013-12-19] ()
C:\Program Files\AVAST Software
C:\Windows\System32\Drivers\aswRvrt.sys
C:\Windows\system32\drivers\aswMonFlt.sys
2013-12-19 17:23 - 2013-12-19 17:23 - 01034464 _____ (AVAST Software) C:\Windows\System32\Drivers\aswSnx.sys
2013-12-19 17:23 - 2013-12-19 17:23 - 00422216 _____ C:\Windows\System32\Drivers\aswSP.sys
2013-12-19 17:23 - 2013-12-19 17:23 - 00334136 _____ C:\Windows\System32\aswBoot.exe
2013-12-19 17:23 - 2013-12-19 17:23 - 00207904 _____ C:\Windows\System32\Drivers\aswVmm.sys
2013-12-19 17:23 - 2013-12-19 17:23 - 00092544 _____ (AVAST Software) C:\Windows\System32\Drivers\aswRdr2.sys
2013-12-19 17:23 - 2013-12-19 17:23 - 00082744 _____ C:\Windows\System32\Drivers\aswStm.sys
2013-12-19 17:23 - 2013-12-19 17:23 - 00078648 _____ (AVAST Software) C:\Windows\System32\Drivers\aswMonFlt.sys
2013-12-19 17:23 - 2013-12-19 17:23 - 00065776 _____ C:\Windows\System32\Drivers\aswRvrt.sys
2013-12-19 17:23 - 2013-12-19 17:23 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr
2013-12-19 17:23 - 2013-12-19 17:23 - 00003924 _____ C:\Windows\System32\Tasks\avast! Emergency Update
2013-12-19 17:23 - 2013-12-19 17:23 - 00001968 _____ C:\Users\Public\Desktop\avast! Free Antivirus.lnk
2013-12-19 17:23 - 2013-12-19 17:23 - 00000000 ____D C:\Program Files\AVAST Software
2013-12-19 17:22 - 2013-12-19 17:22 - 00000000 ____D C:\ProgramData\AVAST Software
C:\Users\Mike\AppData\Local\Temp\*.dll
C:\Users\Mike\AppData\Local\Temp\*.exe
CMD: DEL %TEMP%\*.* /F /S /Q
CMD: RD /S /Q %TEMP%
End

[*] Save it to your USB flashdrive as fixlist.txt

Boot into Recovery Environment

Start FRST in a similar manner to when you ran a scan earlier, but this time when it opens …

[*] Press the Fix button once and wait.
[*] FRST will process fixlist.txt
[*] When finished, it will produce a log fixlog.txt on your USB flashdrive.

Exit out of Recovery Environment and post me the log please.

That has fixed it - thank you very much, you’re a life saver!

please attach the log requested at the bottom of magna86 post…

==== End of Fixlog ====

Micky, that isn’t the entire log. ;D

FRST is a tool that can be run outside of Windows recovery environment.

Drag & drop FRST on your Desktop and just run the tool.

[*]Double-click to run it.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.