Installed Avast for the first time on my laptop [windows 7, SSD]. This caused a BSOD, I got one more boot out of it then it refused to boot the next time. Can’t get into safe mode, none of the recovery points are any good. I’ve attached my FRST file, can anyone help?
Let’s try system restore first. You have few system restore points here:
Restore point made on: 2013-12-19 17:27:12
Restore point made on: 2013-12-19 17:28:42
Restore point made on: 2013-12-19 17:30:03
Restore point made on: 2013-12-19 17:30:37
Restore point made on: 2013-12-19 17:30:52
Try to restore date on 2013-12-19 at 17:27:12 first using Windows System Recovery Options.
Access into System Recovery Options as you did before with FRST tool and on this Windows …
…click on System Restore. Just follow wizard for restoring your system in one of above dates.
Feel free to try more restore points if one of them fails.
Ok, then run this FRSTScript. This script shall tell FRST to kill and fully remove using the force all avast related files and registry items.
As addition FRST shall use CMD to clean all %temp% files and folder tree.
Tell me will this fix your problem?
Open notepad.
[*]Click Start
[*] Type notepad.exe in the search programs and files box and click Enter.
[] A blank Notepad page should open.
[] Copy/Paste the contents of the code box below into Notepad.
FRST is a tool that can be run outside of Windows recovery environment.
Drag & drop FRST on your Desktop and just run the tool.
[*]Double-click to run it.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.