System won't boot after update!

Avast Free Antivirus / Premium Security
1

Hi guys,

I have just updated to the latest version. After downloading and installing Avast asked me to reboot the system (Win7 ultimate 64-bit). After rebooting the Win7 boot screen appeared as usual, then it disappeared (as it should) and the screen went to the desktop background. Nothing else is happening.
Is this a known issue? I can boot in safe mode (i am in it while writing this message).
Please help!

regards,
v.

addendum: after booting in safe mode and rebooting normally: the screen hung at the win7 boot screen.

2

What other security software do you have on your system?

3

comodo firewall, that’s all

4

What if you uninstall it while you are in safe mode? and restart to normal mode.

5

uninstall what? Comodo?
I should not be uninstalling software to update other software?

6

Ya try uninstalling comodo. We just want to find out whether its a conflict between the two thats all. You can later install it back.

7

ok, I went to control panel->remove software->double click avast->update to latest version.
I rebooted and I can log in again.
Possibly an error with the update process?

8

We never know… Is comodo defense+ installed? Probably it wouldn’t have allowed the setup process to completely successfully? Its pretty hard to guess from here…

9

Hi,

I have the same symptoms, unable to boot-up in Win7_64bit using COMODO firewall only.

and I have uninstall the avast under Win7 safe mode and Win7 reboot OK ! :slight_smile:

Is it a fresh install of avast better than a updates ? ???

10

As nmb said ! is defence+ installed ? you might have to install avast first then comodo with only the firewall ticked.