Hi, thanks for your replies and sorry for the delay.

  1. Firefox can’t update-- I’m running it virtualized until I can be sure the infection is gone. Don’t know if that’s the cause or not but it’s possible.

  2. No Sound-- I went into the control panel to make sure nothing is turned down or muted. Everything is at max volume and all speakers and devices are not muted. I definatly had sound before the infection happened.

  3. Redirects-- Occasionally, Firefox will either a) Open about 3 tabs whenever i click a search result. They all have weird domain names and stuff but I’m able to close them before they load. Or b) When i click a search result in google, i will get redirected to another search engine (Halappi, i think it’s called?) usually with the same search term that i put in google.

Thanks for your help and have a great day!