tech-connect.biz malware

Viruses and worms
1

I’m working my way down the instructions.

First Log attached

2

second two logs attached (FRST and Addition)

3

next log file (aswMBR)

4

this morning when I booted up the computer. the minute I opened firefox, it went to the tech-connect site and avast flagged that it blocked a malware attack. A few minutes later the entire machine was locked up. Nothing was responding, even shut down. I had to do a hard shutdown with the power switch.

Feels like everything I did last night has undone overnight.

5

Have some patience.
One of the malware removal people will soon help you.
Do not change things in the mean time.

6

Hello,

I will assist you with your malware related issue.

Please download Zemana AntiMalware and save it to your Desktop.

[*]Install the program and once the installation is complete it will start automatically.
[*]Without changing any options, press Scan to begin.
[*]After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn’t required, please restart your computer manually.

[*]Open Zemana AntiMalware again.
[*]Click on
http://i63.tinypic.com/4zu6vb.jpg
icon and double click the latest report.
[*]Now click File > Save As and choose your Desktop before pressing Save.
[*]The only left thing is to attach saved report in your next message.

7

Here is the log file from Zemana

8

How is your PC behaving now?

9

I opened firefox and it went to the regular homepage without the malware pop-up so looks pretty good.

I also noticed, before this most recent scan that I was getting a bunch of messages from windows 10 that various associations for file type had been lost and that it was re-setting them to a particular default ( e.g. .jpeg reset to Photos)

Is there anting else I should be doing? I have another Windows 10 machine that is acting the same way. I will probably go after that one this evening (my time - GMT-8).

MArk

10

What do you mean by:

Is there anything else I should be doing?
11

The resetting of filetype associations is a known problem in Windows 10 if you install software and you tell it to open certain filetypes.

12

I was just wondering if my problem on this machine is solved or if there are any other scans I need to do.

13

Yes malware is removed. You should tell me if everything runs okay.