system
1
Hi
Each time my PC boot, Avast finds some temp folders at User/application/local/… as viruses
The folders/files related somehow to BOX sync SW (cloud files keeping)
The note shows one time and cleaning these folders doesn’t help
What can be wrong? how do i stop these messages of Avast?
My PC is windows 8.1 64 bit
TX
DavidR
2
We will need more detail on the exact location ?
We will also need the file name and malware name given in the avast detection ?
system
3
Is there a log file i may look for and send? where can i find the messages and track per your question?
Pondus
4
Each time my PC boot, Avast finds some temp folders at User/application/local/... as viruses
take a screenshot of this and attach
follow instructions here and attach Malwarebytes and OTL log http://forum.avast.com/index.php?topic=53253.0
system
5
Here, avast detected a Malware in this folder path on windows 7. C:\ProgramData\Microsoft\Crypto\RSA64\temp The file named was tmp4C7A. exe
Now, I am not sure how it got there despite the resident shield being on the ON state. Nevertheless, it detected the file as a virus few times but couldn’t seem to have deleted it. So, I ran boot time scan. It deleted the file. However, now I do not know if it had deleted an important system file. So far there is no problem as such so I guess, it was not that important. There is another file of similar type named tmpE495. exe which is clean.
I just hope everything is fine. You could run a boot scan and see if it solves.
system
6
If it’s in a temp folder it is unlikely to be an important system file.
Pondus
7
yes…but as he say, avast find it at evry boot…so wher does it come from if avast remove it at evry boot?
Log will tell if he attach them
Pondus
9
Win32:Evo-gen [susp] = suspicious
send file to avast lab, using one of these options
also add a link to this topic in case they reply here…
You can upload files and report issues to avast here : http://www.avast.com/contact-form.php (select subject according to Your case)
You can use mail
send to virus@avast.com in a password protected zip file
mail subject: False Positive / undetected sample (select subject according to your case)
zip password: infected
or you can send files from avast chest
how to use the chest. http://www.avast.com/faq.php?article=AVKB21