system
5
Notes from a victim of “Avast Total Support:”
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The vendor is PlumChoice, not avast!–Google them; and
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You must contact PlumChoice within five days to discuss a refund of your $179.99. Guess what? No one answers the direct support line in the first five days.
I have a Support Ticket complaint pending with avast! Long story short: Not only did PlumChoice not resolve the original problem, they performed services in their remote session–without asking my permission–that not only did not resolve the original issue, but also deleted, corrupted or damaged system files and registry entries and removed all my automatic System Restore Points. Best avast! telephone support could do was schedule a callback from a “Super Tech.” Another remote session in my future from a company against whom I have no recourse?