this is the error message I am getting upon starting the application.
Can anyone tell me what is wrong with the setup and installation.
I have reinstalled, uninstalled, booted and rebooted way too many times for this to be the answer.
I’m getting the same message. I used to have Avast v4.8 then decided to get v5. I’ve downloaded and installed it several times but still get the configuration message when I try and run the .exe file. The task manager shows that Avast is working on something though… ? Does anyone know how to fix this please?
What operating system are you using and is it up to date?
Do you currently have any other security software installed? Have you had any other security software installed in the past? if the answer to either of these question is yes then use the developers uninstall tool to remove it.
Are you using free, pro, or AIS? Did you upgrade from 4.8 to 5.0?
Go to Control Panel/Administrative Tools/Services
Check to see if Avast!Antivirus is running and that it is set to automatic. If not then start the service and set it to automatic.
Run windows update to make sure everything is up to date. Mainly Microsoft Visual C++. Check add/remove programs (or progams and features for Windows 7) to make sure it is installed.