The Avast causes a problem on FM15

I have this problem with the FM15:

  1. I launch the FM15 in my PC.
  2. The game begins with a black screen and a popup from Steam at the bottom right corner of the screen (The images of the sponsors at the beginning of the game does not appear because the screen is black), the popup of Steam never disappears (the popup of Steam disappear only when the FM15 goes normally to the main menu of the game - see step 3).
  3. Then goes normally to the main menu of the game.

Please see my thread in SI forum.
The SI says that Avast is causing this problem in the game (Football Manager 2015) (Please see the video on YouTube to see the problem in video).

  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?

Avast Free Antivirus version 2015.10.0.2206

Update to the latest version: https://forum.avast.com/index.php?topic=159528.0

I updated to version: 2015.10.0.2208, but the problem still exists.

My OS is: Windows 7 Ultimate 64-bit.

  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?

Answer to the first question: No, I have only Avast Free Antivirus.
Answer to the second question: A few days ago I did format my computer to see if this solves the problem (unfortunately the problem was still there) and the Avast was the first and only Antivirus I installed to my pc.

Do you get any warning message from Avast. If so, post a screenshot.

No, the Avast tells me “You are protected”

See if that helps…

  1. Download Avast Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
  2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.

I did all this, but unfortunately the problem still exist.

Submit a ticket: https://support.avast.com/Tickets/Submit

How to do that?

Click on the link and follow the instructions.