The following components could not be started

Avast Free Antivirus / Premium Security
1

Avast has stopped running correctly. I receive the following error message:
The following components could not be started: IM Shield, P2P Shield, File System Shield.

I followed instructions in another thread attempting to repair installation.

I have tried several times, but the repair freezes about 5/6 of the way through on the “virtualization feature” stage.

Any help would be greatly appreciated!

Win 7 Home, Avast 6.0.1367, dev 120102-1

2

Do you have another anti-virus installed or recently removed on this PC?

3

Please, upload (attach) the avast log:
C:\Program Files\Alwil Software\Avast5\Setup\setup.log

If the file is too big for the forum, post the last 400-500 lines of it.

4

Nothing recent. :frowning:

5

Download the setup.exe again, then “right click → run as administrator” over your current installation. Once the new installation process finishes, reboot.

Please report back.

6

Let me know if you need more!

7

I see no problems in your log… Except a temporary issue connecting avast servers.
Strange…
I suggest an installation from scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
  5. Install avast! using the setup saved on 2. Boot.
  6. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
  7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
8

Thanks for all of the advice!

It’s back up and all services are running.

Thanks again!

9

Do you mean that everything is sorted out?