The stub cannot run installer/updater executable (code 0x3)

skiygin · 2015-06-07T22:17:15.000Z

hello,
Could you please write me fixlist for me too. I cannot install the Avast. I had before Kaspersky. I deleted it but still the same error.
Thank you.

Asyn · 2015-06-08T04:45:48.000Z

Which Avast…? (Free/Pro/IS/Premier)
OS…? (32/64 Bit…? - which SP…?)
Other security related software installed…?

essexboy · 2015-06-08T10:43:26.000Z

Run this from safe mode, after it has run then try Avastclear again

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

HKLM-x32\...\Run: [AvastUI.exe] => e:\Program Files\AVAST Software\Avast\AvastUI.exe [5515496 2015-06-06] () ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => e:\Program Files\AVAST Software\Avast\ashShA64.dll [2015-06-06] (Avast Software s.r.o.) SearchScopes: HKLM -> DefaultScope {B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B} URL = http://searchfunmoods.com/results.php?f=4&q={searchTerms}&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuyDtD0EyDyEzy0AyCzztB0DyCyEzyyDyCtN0D0Tzu0CtAtAyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=711725527 SearchScopes: HKLM -> {B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B} URL = http://searchfunmoods.com/results.php?f=4&q={searchTerms}&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuyDtD0EyDyEzy0AyCzztB0DyCyEzyyDyCtN0D0Tzu0CtAtAyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=711725527 SearchScopes: HKLM-x32 -> DefaultScope {B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B} URL = http://searchfunmoods.com/results.php?f=4&q={searchTerms}&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuyDtD0EyDyEzy0AyCzztB0DyCyEzyyDyCtN0D0Tzu0CtAtAyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=711725527 SearchScopes: HKLM-x32 -> {B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B} URL = http://searchfunmoods.com/results.php?f=4&q={searchTerms}&a=download&chnl=download&cd=2XzuyEtN2Y1L1QzuyDtD0EyDyEzy0AyCzztB0DyCyEzyyDyCtN0D0Tzu0CtAtAyBtN1L2XzutBtFtBtFtDtFtAyEyE&cr=711725527 FF NetworkProxy: "backup.ftp", "127.0.0.1" FF NetworkProxy: "backup.ftp_port", 4001 FF NetworkProxy: "backup.socks", "127.0.0.1" FF NetworkProxy: "backup.socks_port", 4001 FF NetworkProxy: "backup.ssl", "127.0.0.1" FF NetworkProxy: "backup.ssl_port", 4001 FF NetworkProxy: "ftp", "127.0.0.1" FF NetworkProxy: "ftp_port", 4001 FF NetworkProxy: "http", "127.0.0.1" FF NetworkProxy: "http_port", 4001 FF NetworkProxy: "share_proxy_settings", true FF NetworkProxy: "socks", "127.0.0.1" FF NetworkProxy: "socks_port", 4001 FF NetworkProxy: "ssl", "127.0.0.1" FF NetworkProxy: "ssl_port", 4001 FF user.js: detected! => C:\Users\skiygin\AppData\Roaming\Mozilla\Firefox\Profiles\lzozmtbo.default\user.js [2012-12-03] FF Extension: Avast Online Security - e:\Program Files\AVAST Software\Avast\WebRep\FF [2015-06-06] CHR Extension: (Funmoods Chat) - C:\Users\skiygin\AppData\Local\Google\Chrome\User Data\Default\Extensions\bbjciahceamgodcoidkjpchnokgfpphh [2014-06-03] CHR HKLM\...\Chrome\Extension: [bbjciahceamgodcoidkjpchnokgfpphh] - C:\Users\skiygin\AppData\Local\funmoods.crx [2012-12-02] CHR HKLM\...\Chrome\Extension: [cjpglkicenollcignonpgiafdgfeehoj] - C:\Users\skiygin\AppData\Local\funmoods-speeddial_sf.crx [2012-12-02] CHR HKU\S-1-5-21-3586486518-3509347230-3839483734-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [bbjciahceamgodcoidkjpchnokgfpphh] - C:\Users\skiygin\AppData\Local\funmoods.crx [2012-12-02] CHR HKU\S-1-5-21-3586486518-3509347230-3839483734-1000\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [cjpglkicenollcignonpgiafdgfeehoj] - C:\Users\skiygin\AppData\Local\funmoods-speeddial_sf.crx [2012-12-02] CHR HKLM-x32\...\Chrome\Extension: [bbjciahceamgodcoidkjpchnokgfpphh] - C:\Users\skiygin\AppData\Local\funmoods.crx [2012-12-02] CHR HKLM-x32\...\Chrome\Extension: [cjpglkicenollcignonpgiafdgfeehoj] - C:\Users\skiygin\AppData\Local\funmoods-speeddial_sf.crx [2012-12-02] CHR HKLM-x32\...\Chrome\Extension: [ochbjojkpcmlfeagbaahkofepalngihg] - No Path Or update_url value 2015-06-06 11:31 - 2015-06-07 13:40 - 00004182 _____ C:\Windows\System32\Tasks\avast! Emergency Update 2015-06-06 11:31 - 2015-06-06 11:31 - 00000000 ____D c:\Program Files\avast software 2015-06-06 11:31 - 2015-06-06 11:31 - 00000000 _____ C:\Users\Public\Desktop\Avast Free Antivirus.lnk 2015-06-06 11:30 - 2015-06-06 11:30 - 01047320 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswSnx.sys 2015-06-06 11:30 - 2015-06-06 11:30 - 00442264 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswSP.sys 2015-06-06 11:30 - 2015-06-06 11:30 - 00364472 _____ (Avast Software s.r.o.) C:\Windows\system32\aswBoot.exe 2015-06-06 11:30 - 2015-06-06 11:30 - 00272248 _____ C:\Windows\system32\Drivers\aswVmm.sys 2015-06-06 11:30 - 2015-06-06 11:30 - 00137288 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswStm.sys 2015-06-06 11:30 - 2015-06-06 11:30 - 00093528 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswRdr2.sys 2015-06-06 11:30 - 2015-06-06 11:30 - 00089944 _____ (Avast Software s.r.o.) C:\Windows\system32\Drivers\aswMonFlt.sys 2015-06-06 11:30 - 2015-06-06 11:30 - 00065736 _____ C:\Windows\system32\Drivers\aswRvrt.sys 2015-06-06 11:30 - 2015-06-06 11:30 - 00043112 _____ (Avast Software s.r.o.) C:\Windows\avastSS.scr 2015-06-06 11:30 - 2015-06-06 11:30 - 00029168 _____ C:\Windows\system32\Drivers\aswHwid.sys 2015-06-06 11:27 - 2015-06-06 11:27 - 00000000 ____D C:\ProgramData\AVAST Software 2015-06-06 11:50 - 2011-09-07 15:33 - 00000000 ____D C:\ProgramData\Kaspersky Lab 2012-12-02 13:50 - 2012-12-02 13:50 - 0290500 _____ () C:\Users\skiygin\AppData\Local\funmoods-speeddial_sf.crx 2012-12-02 13:50 - 2012-12-02 13:50 - 0031465 _____ () C:\Users\skiygin\AppData\Local\funmoods.crx Task: {78B2C979-1253-4E8A-87DE-470A9AB6A1F7} - \{774698E9-B5CC-4B18-ADA2-853C16A89898} No Task File <==== ATTENTION Task: {E4D1AC92-C9A9-4B80-A630-CCE5E7F86914} - System32\Tasks\avast! Emergency Update => e:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2015-06-06] (Avast Software s.r.o.)

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

skiygin · 2015-06-08T16:50:58.000Z

Thank you for your help… But fix list did not help

Avast free
Win7 Ultimate SP1 x64
Kaspersky were installed when I tried to setup Avast, afterwards I deleted Kaspersky.

Please check the fixlog.

essexboy · 2015-06-08T16:59:41.000Z

Are you using the online installer or the full one ?

skiygin · 2015-06-08T17:09:18.000Z

I was using online firstly but it crashed blue screen.
Now I have the both 150mb and 5mb installers but all doesnt work

I tried to unistall from programs and features. Cannot

2015-06-08 17:06:44Infoinstcont[3028,1332]–
2015-06-08 17:06:44Infoinstcont[3028,1332]2015/06/08 17:06:44 START: Avast installer/updater
2015-06-08 17:06:44Infoinstup[3028,1332]Command: ‘“e:\Program Files\AVAST Software\Avast\Setup\Instup.exe” /control_panel /instop:uninstall’
2015-06-08 17:06:44Infoinstup[3028,1332]CPU: Intel(R) Core™2 Quad CPU Q9550 @ 2.83GHz,4
2015-06-08 17:06:44Infoinstup[3028,1332]OS: Windows 7 SP1 x64
2015-06-08 17:06:44Infoinstup[3028,1332]Memory: 32% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:4104220/4194176K free
2015-06-08 17:06:44Infoinstup[3028,1332]DISKs: C:\ - 11GB free / 80GB total
2015-06-08 17:06:44Infoinstup[3028,1332]DISKs: D:\ - 27GB free / 152GB total
2015-06-08 17:06:44Infoinstup[3028,1332]DISKs: E:\ - 94GB free / 111GB total
2015-06-08 17:06:44Infoinstup[3028,1332]DISKs: K:\ - 589GB free / 1663GB total
2015-06-08 17:06:44Infoinstup[3028,1332]DISKs: L:\ - 112GB free / 199GB total
2015-06-08 17:06:44Infoinstup[3028,1332]Running module version: instup.exe - ‘10.2.2218.942’
2015-06-08 17:06:44Infoinstup[3028,1332]Running module version: Instup.dll - ‘10.2.2218.942’
2015-06-08 17:06:44Infosimutex[3028,1332]Checking for the mutex ownership.
2015-06-08 17:06:44Infosimutex[3028,1332]The mutex is signaled. We are owners of the mutex.
2015-06-08 17:06:44Infoinstup[3028,1332]Loading product state
2015-06-08 17:06:44Infoinstup[3028,1332]Guid = 20d7e4c5-75ce-489c-b771-936beff5d510, Created = unknown
2015-06-08 17:06:44Infoinstup[3028,1332]Persistent Guid = 140da64a-e6d4-44ef-b97a-fc76903eef45, Created = 11:28:02 06.06.2015
2015-06-08 17:06:44Infoinstup[3028,1332]ProductId =
2015-06-08 17:06:44Infoinstup[3028,1332]Edition = 1
2015-06-08 17:06:44Infoinstup[3028,1332]Installed Part info:
2015-06-08 17:06:44Infoinstup[3028,1332]Latest Part info:
2015-06-08 17:06:44Errorregistry[3028,1332]RestoreFileFromRegistry: CreateFile for ‘e:\Program Files\AVAST Software\Avast\setup\setup.ini’ has failed with code 0 (0x00000000) [The operation completed successfully.].
2015-06-08 17:06:44Infoguiwizard[3028,1332]Running module version: HTMLayout.dll - ‘3.3.2.170’
2015-06-08 17:06:44Infoguiwizard[3028,1332]Loaded module version: e:\Program Files\AVAST Software\Avast\Setup\HTMLayout.dll - ‘3.3.2.170’
2015-06-08 17:06:44Infoguiwizard[3028,1332]Setup gui was successfully started.
2015-06-08 17:06:51Erroravast_connector[3028,1332]Create: LoadLibraryEx(‘Aavm4h.dll’) has failed with code: 126 (0x0000007E) [The specified module could not be found.]
2015-06-08 17:06:51Infoinstupcore[3028,1332]Product uninstallation has started.
2015-06-08 17:07:06Erroravast_connector[3028,1332]Create: LoadLibraryEx(‘AavmRpch.dll’) has failed with code: 126 (0x0000007E) [The specified module could not be found.]
2015-06-08 17:07:06Errorservers[3028,1332]Load: file ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’ does not exist.
2015-06-08 17:07:06Errorstats[3028,1332]Unable to send statistics with error 0x0000000d (Unable to load servers.def file!)
2015-06-08 17:07:06Errorinstup[3028,1332]The product definition (gpb) was not initialized properly. Setup cannot continue.
2015-06-08 17:07:06Errorservers[3028,1332]Load: file ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’ does not exist.
2015-06-08 17:07:06Errorstats[3028,1332]Unable to send statistics with error 0x0000000d (Unable to load servers.def file!)

essexboy · 2015-06-08T17:40:58.000Z

Did you run the avast uninstall utility from safe mode ?

skiygin · 2015-06-08T18:24:54.000Z

essexboy post:7:

Did you run the avast uninstall utility from safe mode ?

Yes the same.

essexboy · 2015-06-08T18:28:59.000Z

Could you run another FRST scan please

skiygin · 2015-06-08T18:38:44.000Z

essexboy post:9:

Could you run another FRST scan please

Surely.

essexboy · 2015-06-08T19:59:34.000Z

You are trying to install avast on c, d and e drives which is why the confusion is happening

Install on C only

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: S2 avast! Antivirus; e:\Program Files\AVAST Software\Avast\AvastSvc.exe [343336 2015-06-06] (Avast Software s.r.o.) S0 aswRvrt; No ImagePath S0 aswVmm; No ImagePath S2 aswHwid; \SystemRoot\system32\drivers\aswHwid.sys [X] S2 aswMonFlt; \SystemRoot\system32\drivers\aswMonFlt.sys [X] S1 aswRdr; \SystemRoot\system32\drivers\aswRdr2.sys [X] S1 aswSnx; \SystemRoot\system32\drivers\aswSnx.sys [X] S2 aswStm; \SystemRoot\system32\drivers\aswStm.sys [X] 2015-06-08 19:32 - 2015-06-08 19:32 - 00000000 ____D C:\ProgramData\AVAST Software 2015-06-08 19:32 - 2015-06-08 19:32 - 00000000 ____D c:\Program Files\AVAST Software CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

skiygin · 2015-06-09T16:39:12.000Z

sorry still the same

essexboy · 2015-06-09T17:02:23.000Z

This is weird, could you confirm that you are trying to install on the same partition as windows

skiygin · 2015-06-09T22:22:24.000Z

I try to uninstall.
But neither install nor uninstall does not work

essexboy · 2015-06-12T18:29:46.000Z

I will need to pass this on to the developers as I am at the limit of what I can do

skiygin · 2015-06-21T11:15:49.000Z

Any news from developers? I cant uninstall the program.

2015-06-21 10:52:51Infoinstcont[3404,4404]–
2015-06-21 10:52:51Infoinstcont[3404,4404]2015/06/21 10:52:51 START: Avast installer/updater
2015-06-21 10:52:51Infoinstup[3404,4404]Command: ‘“e:\Program Files\AVAST Software\Avast\Setup\Instup.exe” /control_panel /instop:uninstall’
2015-06-21 10:52:51Infoinstup[3404,4404]CPU: Intel(R) Core™2 Quad CPU Q9550 @ 2.83GHz,4
2015-06-21 10:52:51Infoinstup[3404,4404]OS: Windows 7 SP1 x64
2015-06-21 10:52:51Infoinstup[3404,4404]Memory: 28% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:4104220/4194176K free
2015-06-21 10:52:51Infoinstup[3404,4404]DISKs: C:\ - 11GB free / 80GB total
2015-06-21 10:52:51Infoinstup[3404,4404]DISKs: D:\ - 26GB free / 152GB total
2015-06-21 10:52:51Infoinstup[3404,4404]DISKs: E:\ - 94GB free / 111GB total
2015-06-21 10:52:51Infoinstup[3404,4404]DISKs: K:\ - 590GB free / 1663GB total
2015-06-21 10:52:51Infoinstup[3404,4404]DISKs: L:\ - 111GB free / 199GB total
2015-06-21 10:52:51Infoinstup[3404,4404]Running module version: instup.exe - ‘10.2.2218.942’
2015-06-21 10:52:51Infoinstup[3404,4404]Running module version: Instup.dll - ‘10.2.2218.942’
2015-06-21 10:52:51Infosimutex[3404,4404]Checking for the mutex ownership.
2015-06-21 10:52:51Infosimutex[3404,4404]The mutex is signaled. We are owners of the mutex.
2015-06-21 10:52:51Infoinstup[3404,4404]Loading product state
2015-06-21 10:52:51Infoinstup[3404,4404]Guid = 20d7e4c5-75ce-489c-b771-936beff5d510, Created = unknown
2015-06-21 10:52:51Infoinstup[3404,4404]Persistent Guid = 140da64a-e6d4-44ef-b97a-fc76903eef45, Created = 11:28:02 06.06.2015
2015-06-21 10:52:51Infoinstup[3404,4404]ProductId =
2015-06-21 10:52:51Infoinstup[3404,4404]Edition = 1
2015-06-21 10:52:51Infoinstup[3404,4404]Installed Part info:
2015-06-21 10:52:51Infoinstup[3404,4404]Latest Part info:
2015-06-21 10:52:51Errorregistry[3404,4404]RestoreFileFromRegistry: CreateFile for ‘e:\Program Files\AVAST Software\Avast\setup\setup.ini’ has failed with code 0 (0x00000000) [The operation completed successfully.].
2015-06-21 10:52:51Infoguiwizard[3404,4404]Running module version: HTMLayout.dll - ‘3.3.2.170’
2015-06-21 10:52:51Infoguiwizard[3404,4404]Loaded module version: e:\Program Files\AVAST Software\Avast\Setup\HTMLayout.dll - ‘3.3.2.170’
2015-06-21 10:52:51Infoguiwizard[3404,4404]Setup gui was successfully started.
2015-06-21 10:52:53Erroravast_connector[3404,4404]Create: LoadLibraryEx(‘Aavm4h.dll’) has failed with code: 126 (0x0000007E) [The specified module could not be found.]
2015-06-21 10:52:54Infoinstupcore[3404,4404]Product uninstallation has started.
2015-06-21 10:53:04Erroravast_connector[3404,4404]Create: LoadLibraryEx(‘AavmRpch.dll’) has failed with code: 126 (0x0000007E) [The specified module could not be found.]
2015-06-21 10:53:04Errorservers[3404,4404]Load: file ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’ does not exist.
2015-06-21 10:53:04Errorstats[3404,4404]Unable to send statistics with error 0x0000000d (Unable to load servers.def file!)
2015-06-21 10:53:04Errorinstup[3404,4404]The product definition (gpb) was not initialized properly. Setup cannot continue.
2015-06-21 10:53:04Errorservers[3404,4404]Load: file ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’ does not exist.
2015-06-21 10:53:04Errorstats[3404,4404]Unable to send statistics with error 0x0000000d (Unable to load servers.def file!)

system · 2015-07-29T18:03:49.000Z

i have a similar problem - unknown error during update :
what can i do?

thanks

2015-07-29 17:51:53Infoinstcont[6852,4268]–
2015-07-29 17:51:53Infoinstcont[6852,4268]2015/07/29 17:51:53 START: Avast installer/updater
2015-07-29 17:51:53Infoinstup[6852,4268]Command: ‘“C:\Program Files\AVAST Software\Avast\Setup\Instup.exe” /control_panel /instop:uninstall’
2015-07-29 17:51:53Infoinstup[6852,4268]CPU: Intel(R) Core™2 Quad CPU Q9400 @ 2.66GHz,4
2015-07-29 17:51:53Infoinstup[6852,4268]OS: Windows 7 SP1 x86
2015-07-29 17:51:53Infoinstup[6852,4268]Memory: 33% load. Phys:4194303/4194303K free, Page:4194303/4194303K free, Virt:3073472/3145600K free
2015-07-29 17:51:53Infoinstup[6852,4268]DISKs: C:\ - 22GB free / 414GB total
2015-07-29 17:51:53Infoinstup[6852,4268]DISKs: D:\ - 157GB free / 517GB total
2015-07-29 17:51:53Infoinstup[6852,4268]DISKs: E:\ - 590GB free / 1863GB total
2015-07-29 17:51:53Infoinstup[6852,4268]DISKs: F:\ - 131GB free / 931GB total
2015-07-29 17:51:53Infoinstup[6852,4268]DISKs: G:\ - 39GB free / 465GB total
2015-07-29 17:51:53Infoinstup[6852,4268]DISKs: H:\ - 77GB free / 931GB total
2015-07-29 17:51:53Infoinstup[6852,4268]Running module version: instup.exe - ‘10.2.2218.942’
2015-07-29 17:51:53Infoinstup[6852,4268]Running module version: Instup.dll - ‘10.2.2218.942’
2015-07-29 17:51:53Infosimutex[6852,4268]Checking for the mutex ownership.
2015-07-29 17:51:53Infosimutex[6852,4268]The mutex is signaled. We are owners of the mutex.
2015-07-29 17:51:53Infoinstup[6852,4268]Loading product state
2015-07-29 17:51:53Infoinstup[6852,4268]Guid = bf2417af-e1be-4dc1-9e85-34c8a3d4013e, Created = unknown
2015-07-29 17:51:53Infoinstup[6852,4268]Persistent Guid = bf2417af-e1be-4dc1-9e85-34c8a3d4013e, Created = unknown
2015-07-29 17:51:53Infoinstup[6852,4268]ProductId = ais
2015-07-29 17:51:53Infoinstup[6852,4268]Edition = 1
2015-07-29 17:51:53Infoinstup[6852,4268]Installed Part info:
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘iex’ = ‘iex’, 4 (0x00000004), 10:18:31 29.07.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘jrog2’ = ‘jrog2’, 3662 (0x00000E4E), 10:18:31 29.07.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘program’ = ‘prg_ais’, 2218 (0x000008AA), 19:34:24 21.04.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘setup’ = ‘setup_ais’, 2218 (0x000008AA), 19:34:24 21.04.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘vps’ = ‘vps_win32’, 352790784 (0x15072900), 10:18:33 29.07.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Latest Part info:
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘iex’ = ‘iex’, 4 (0x00000004), 10:18:31 29.07.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘jrog2’ = ‘jrog2’, 3662 (0x00000E4E), 10:18:31 29.07.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘program’ = ‘prg_ais’, 2223 (0x000008AF), 13:10:17 13.07.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘setup’ = ‘setup_ais’, 2223 (0x000008AF), 13:10:18 13.07.2015
2015-07-29 17:51:53Infoinstup[6852,4268]Part ‘vps’ = ‘vps_win32’, 352790784 (0x15072900), 10:18:33 29.07.2015
2015-07-29 17:51:53Inforegistry[6852,4268]BackupFileToRegistry: file ‘C:\Program Files\AVAST Software\Avast\setup\setup.ini’ was successfully backed up to value ‘SetupIniBackup’.
2015-07-29 17:51:53Infoinstup[6852,4268]Loading Proxy settings
2015-07-29 17:51:53Infoinstup[6852,4268]Proxy-Type: ‘no proxy’
2015-07-29 17:51:53Infoinstup[6852,4268]Proxy-Authorization: ‘no authentication’
2015-07-29 17:51:53Infoinstup[6852,4268]Proxy-Port: ‘0’
2015-07-29 17:51:53Infoinstup[6852,4268]Proxy-Name: ‘’
2015-07-29 17:51:53Infoinstup[6852,4268]Proxy-User: ‘’
2015-07-29 17:51:53Infoinstup[6852,4268]Proxy-Pass: ‘???’
2015-07-29 17:51:53Infopartinfo[6852,4268]SetInstalled: Part package part-iex-4.vpx is installed.
2015-07-29 17:51:53Infopartinfo[6852,4268]SetInstalled: Part package part-jrog2-e4e.vpx is installed.
2015-07-29 17:51:53Infopartinfo[6852,4268]SetInstalled: Part package part-prg_ais-8aa.vpx is installed.
2015-07-29 17:51:53Infopartinfo[6852,4268]SetInstalled: Part package part-setup_ais-8aa.vpx is installed.
2015-07-29 17:51:53Infopartinfo[6852,4268]SetInstalled: Part package part-vps_win32-15072900.vpx is installed.
2015-07-29 17:51:53Infoinstupcore[6852,4268]PkgLoadProductInfo: product GPB was successfully loaded.
2015-07-29 17:51:53Infoguiwizard[6852,4268]Running module version: HTMLayout.dll - ‘3.3.2.170’
2015-07-29 17:51:53Infoguiwizard[6852,4268]Loaded module version: C:\Program Files\AVAST Software\Avast\Setup\HTMLayout.dll - ‘3.3.2.170’
2015-07-29 17:51:54Infoguiwizard[6852,4268]Setup gui was successfully started.
2015-07-29 17:52:07Infoinstupcore[6852,4268]Checking for updates has started.
2015-07-29 17:52:07Infochromesp[6852,4268]Delayed SP installation
2015-07-29 17:52:07Infochromesp[6852,4268]Chrome extension SP install is skipped, code 0 (0x00000000) [The operation completed successfully.]
2015-07-29 17:52:07Infoservers[6852,4268]Server definition(s) loaded for ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’: 0 (maintenance:0)
2015-07-29 17:52:07Infoservers[6852,4268]Server definition(s) loaded for ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’: 0 (maintenance:0)
2015-07-29 17:52:07Errorpkgengine[6852,4268]LoadLatestProdAndParts: load servers.def for part ‘program’ has failed. Status: 13 (0x0000000D) [The data is invalid.]
2015-07-29 17:53:34Infoinstupcore[6852,4268]Checking for updates has started.
2015-07-29 17:53:34Infochromesp[6852,4268]Delayed SP installation
2015-07-29 17:53:34Infochromesp[6852,4268]Chrome extension SP install is skipped, code 0 (0x00000000) [The operation completed successfully.]
2015-07-29 17:53:34Infoservers[6852,4268]Server definition(s) loaded for ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’: 0 (maintenance:0)
2015-07-29 17:53:34Infoservers[6852,4268]Server definition(s) loaded for ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’: 0 (maintenance:0)
2015-07-29 17:53:34Errorpkgengine[6852,4268]LoadLatestProdAndParts: load servers.def for part ‘program’ has failed. Status: 13 (0x0000000D) [The data is invalid.]
2015-07-29 18:00:05Infoinstupcore[6852,4268]Checking for updates has started.
2015-07-29 18:00:05Infochromesp[6852,4268]Delayed SP installation
2015-07-29 18:00:05Infochromesp[6852,4268]Chrome extension SP install is skipped, code 0 (0x00000000) [The operation completed successfully.]
2015-07-29 18:00:05Infoservers[6852,4268]Server definition(s) loaded for ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’: 0 (maintenance:0)
2015-07-29 18:00:05Infoservers[6852,4268]Server definition(s) loaded for ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’: 0 (maintenance:0)
2015-07-29 18:00:05Errorpkgengine[6852,4268]LoadLatestProdAndParts: load servers.def for part ‘program’ has failed. Status: 13 (0x0000000D) [The data is invalid.]

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