The VPN you just bought can't connect to the Internet now

Hello, I just bought the VPN tool, but after connecting to VPN, I can’t connect to the Internet, and all websites can’t be opened. What’s the solution?

Hi,

Could you please provide me with a support file id.

To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file

hello ,Message ID is12004
What’s the problem

https://forum.avast.com/index.php?topic=222292.msg1478339#msg1478339