the web agent idles my connection and uses the processor

English:

Hello,
when I download (game update or other), my connection is greatly reduced and my processor used a lot.

The culprit is the web agent, when I disable it everything is ok.

How to solve this problem by leaving the active web agent?

see image below

Thank you

Français:

Bonjour,
lorsque je télécharge ( mise à jour de jeu ou autre), ma connexion est fortement réduite et mon processeur beaucoup utilisé.

Le coupable est l’agent web, quand je le désactive tout est ok.

Comment résoudre ce problème en laisse l’agent web actif ?

Voir image en bas

Merci

Web agent on


https://image.noelshack.com/minis/2019/20/6/1558178803-proc-avast-on.png


https://image.noelshack.com/minis/2019/20/6/1558178803-debit-avast-on.png

Web agent off

https://image.noelshack.com/minis/2019/20/6/1558178803-proc-avast-off.png


https://image.noelshack.com/minis/2019/20/6/1558178803-debit-avast-off.png

https://support.avast.com/article/Troubleshoot-Antivirus-Web-Shield

I use a ssd, I should not see this problem ?!

  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?

Avast Free 19.4.2374 (version 19.4.4318.491)
Windows 10 Pro 10.0.17134 64bit
No other software security installed
i have always only use avast

My SSD :
Crucial M500
OCZ VERTEX3

You could try the latest beta: https://forum.avast.com/index.php?board=15