there is a Virus in my system

system · 2015-07-30T11:34:12.000Z

I have to several times click the mouse button, not once like it used to be.
It also sends me to a different site that I did not click in my Favourates.
This morning the java disappeared from my mail.
The seamonkey browser crashed this morning

Please help. I hope this can be corrected!

Thank you for your help!

Pondus · 2015-07-30T14:53:54.000Z

see instructions here https://forum.avast.com/index.php?topic=53253.0
attach Malwarebytes and Farbar Recovery Scan Tool logs … 3 logs total

below the box you write in here, see Attachments and other options

when done, a malware expert will assist you … there may be some wating time before they are online

system · 2015-07-30T15:59:14.000Z

See attachements

Pondus · 2015-07-30T16:04:13.000Z

ar2013 post:3:

See attachements

i see no attachments here?

system · 2015-07-30T16:07:36.000Z

see attachements

system · 2015-07-30T16:10:52.000Z

it is probably part of the symptom I am complaining about;

it did not at first - I checked here- there was nothing-
and then doubled up

Pondus · 2015-07-30T16:13:40.000Z

aswMBR and FRST.txt attached twice … no malwarebytes scan log? no additional.txt log

malware experts will soon be online

system · 2015-07-30T16:26:30.000Z

attachements
I hope this works…

system · 2015-07-30T16:30:45.000Z

attachement malewarebytes

essexboy · 2015-07-30T17:30:42.000Z

I can see no apparent malware but I will tidy up to be sure

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File FF Plugin: @videolan.org/vlc,version=2.1.2 -> C:\Program Files\VideoLAN\VLC\npvlc.dll No File FF Plugin: @videolan.org/vlc,version=2.1.3 -> C:\Program Files\VideoLAN\VLC\npvlc.dll No File RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

system · 2015-07-30T18:48:12.000Z

Fixlog attached

system · 2015-07-30T19:07:17.000Z

attached are
AdwCleaner [S0].text
AdwCleaner [R0].text

essexboy · 2015-07-30T19:30:19.000Z

Have the redirects ceased ? If not what browser are they in

system · 2015-07-30T20:34:44.000Z

Not sure about the re-directions. Because prior to contacting you I switched to a blank page in SeaMonkey.

I got my mail in Explorer and it was this blankness of no Java and there I switched to Seamonkey for mail
and later returned to Explorer.

Now I still have to click with the mouse 4-5 times on my Favourates in each of the browsers before it does not shut down on me
and I can not go and I can go on the page I want to go.

The feeling is that nothing changed; again that’s a feeling-we need some other test!

essexboy · 2015-07-30T20:57:22.000Z

It does sounds to me like a system problem maybe hardware, do you have another mouse to test

system · 2015-07-30T21:25:53.000Z

I hooked up another, new, unused mouse - and - it works much much better.
The old mouse is an Acer and came with the computer…

I can now put the curser beside a letter and correct it
without trying several times and the page all the way going blue…
These old mouse buttons were giving in…
the new does this not do at all…

Does this mean that you found nothing otherwise.
If so, then there was no virus, only a bad mouse…

Thanks you for your work, thank you so much, Essexboy!

essexboy · 2015-07-31T11:35:11.000Z

Yup just a bad mouse on its last legs

system · 2015-07-31T17:48:31.000Z

But I got to clean up my desk-top,
what do you recommend?

Yes, the mouse. The computer is much better now, like new with that new, unused mouse!

Thanks again with your knowledge, Essexboy!

essexboy · 2015-07-31T18:25:41.000Z

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

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