Avast continues to alert me fairly regularly of this
Object
hxtp://sso.anbtr.com/domain/wpad.work
Infection
URL:Mal
Process
C:\Windows\System32\svchost.exe
Scanning with avast has proven to be ineffective, I’ve also uninstalled and reinstalled chrome (the only browser I use regularly) This seemed to ramp up after uninstalling forticlient which we were required to add to access a client remotely. Any help would be appreciated.
I’ve attached logs from Malwarebytes, Farbar, and aswMBR
Can you modify your link to the suspect site in your post to avoid accidental exposure, change the http to hXXp (not active/clickable) as I have done in a quote of your post.
Please go to START (Windows Orb) >> Control Panel >> Uninstall a Program or Programs and Features and remove the following (if listed):
QuickTime 7
To do so, left clicking on the name once and then click Uninstall/Change at the bar above the list window.
Follow the prompts of the uninstaller BUT please read carefully any questions it asks before answering; some uninstallers will try and deceive you into keeping the software.
It will produce a log called search.txt or SearchReg.txt in the same directory the tool is run from.
Please attach the log file back here.
SECOND >>>>
AdwCleaner by Xplode
Download AdwCleaner from here or from here. Save the file to the desktop.
NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.
Close all open windows and browsers.
- [b]Vista/7/8 users:[/b] Right click the [b]AdwCleaner[/b] icon on the desktop, click [b]Run as administrator[/b] and accept the UAC prompt to run AdwCleaner.
- Click the [b]Scan[/b] button and wait for the scan to finish.
- After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: [b]Waiting for action. Please uncheck elements you don't want to remove.[/b]
- Click the [b]Clean[/b] button.
- [b]Everything checked[/b] will be deleted.
- When the program has finished cleaning a report appears.
- Once done it will ask to reboot, allow this
[]Close/disable all anti virus and anti malware programs so they do not interfere download or run of Zoek.exe (Here or here you can read a manual how to disable your security applications.)
[*]Doubleclick zoek.exe to start the program.
[*]Click the More Options button and select the “Do a Deep Scan” option. Also, make sure the Scan All Users option is selected.
[*]Close any open browsers.
[*]Click the “Run script” button and wait patiently.
[*]When finished the logfile will be opened in notepad.
[*]The zoek-results.log can also be found on your system drive.
[]Please post the logfile for further review in your next comment.
I didn’t initially create a new profile, I just uninstalled and reinstalled. This morning I went ahead and created a fresh new profile for chrome then ran zoek.
I’ve attached the logfile
Chrome automatically resinstalled Avast and Google Docs extensions
- Close/disable all anti virus and anti malware programs so they do not interfere with the download or running of Zoek.exe
(Here or here you can read a manual on how to disable your security applications.)
- Doubleclick zoek.exe to start the program.
- Copy and paste the following script in the code box:
- Note: This script is written for usage on this users computer, do not use it on another computer even if the problems are similar :!:
- Close any open browsers.
- Click the [b]Run script[/b] button and wait patiently.
- When finished the logfile will be opened in notepad.
- If a reboot is needed the logfile will be opened after reboot.
- The [b]zoek-results.log[/b] can also be found on your system drive.
- Please post the logfile for further review in your next comment.
If you go to Start > Control Panel > Internet Options > Connections > LAN Settings, is there a setting enabled to use a Proxy? If so, what proxy is it?
Have you tried resetting your Modem/router? I see you are using that as a DNS server; resetting the router will clear the saved DNS settings which could have the malware redirect in it.
Well, that should eliminate the proxy and / or modem as a source of the issue.
Go to Emsisoft and download the Emsisoft Free Emergency Kit from here.
- Double click on the EmsisoftEmergencyKit.exe file and then click on Extract to unpack the files (the default directory of C:\EEK is fine).
- Go to the new directory and right click on Start Emergency Kit Scanner.exe and choose 'Run as Administrator'.
- Once the scanner loads, click on 1.Update to check for and load the current updates.
- When the updates are finished, click on Malware Scan in the 2. Scan box.
- Please enable the PUP detection option. (The Kit may ask about this after it is loading updates or right when the scan starts; it will only ask once, so enable it when the Kit asks.)
- If the scan finds anything, it will open a scan finding window. Please click on View Report; copy this report and paste it here in reply post.
- Please close the Emergency Kit Scanner program now.