Threat blocked, moved to quarantaine, threat blocked ... never ending cycle

Avast Free Antivirus / Premium Security
1

Hello,

avast is caught in a never ending cycle of blocking a threat.
If I move to to qurantaine (as recommended) within split-seconds the same message of “threat blocked” appears again.

Threat Payment Advise 171EB3574D7EE

2

A screenshot of the Avast Alert window could help, as that would give the source of the infection and what triggered it. You would need to click the more details to expand the window.

3

Hoi Christoph, I read your post
Threat blocked, moved to quarantaine, threat blocked … never ending cycle
« on: May 29, 2020, 07:34:16 PM »
the same occurs to me with a e-mail blocking and continuesly giving the same or simular message. My mouse cursor dissapears and I have to click again to enable to write something etc. Did you find the solution? Gr. Edward

4
Did you find the solution? Gr. Edward
This topic is from 2020 and topic starter only have one post here so i doubt that he will answer you ;)
the same occurs to me with a e-mail blocking and continuesly giving the same or simular message.
Access your mail account using webmail, find the detected mail and delete it
5

Thanks Pondus. I’ll have to figure out to which e-mail address it was send to, because I use several mail addresses and Avast doesn’t mention the recipient just stated that it was to C: Program Files - Microsoft Office - root - Office 16 - OUTLOOK.EXE and blocked it. Happily in the meantime I read something about ‘silent modus’ and was able to activate it in my Avast Premium. Result is no continuing messages, i.e. Avast doesn’t show these pop-ups, malware is registered and blocked. So, it seems to work. Many thank for your quick reply and support. Edward