Running smart scan finds nothing. Also, I’ve downloaded: Malwarebytes, HitmanPro, SpyHunter and CCleaner. None of these tools has found anything. I uninstalled Chrome and Firefox then reinstalled them. I also booted up in safe mode and ran HitmanPro and SpyHunter with no luck. I’ve read some bad things online about sso.anbtr.com but is this a false positive? The popups are killing me! Any advice? Thanks!
For a while it looked like that fixed my problem. Then I had to connect to a customer’s VPN (which I do using Cisco AnyConnect). As soon as I connected, I got the Malwarebytes popup again. Same info as before… Do I need to remove Cisco AnyConnect and inform my customer of the issue? I kind of need this currently for work. Please advise. Also… Thank you very much for all of your support. Truly impressed with the level of support given by Avast!
I shut down Cisco AnyConnect and for the last 3-4 hours have been working without it running in the system tray. The number of Malwarebytes popups during this time has dropped significantly. I still get a few every now and then but nowhere near the number of popups as when AnyConnect was actually running (whether connected to VPN or not). As I mentioned previously I can’t uninstall AnyConnect at the moment because I need it to access a customer’s VPN while I’m wrapping up a dev project. Is there a way to determine if Cisco AnyConnect is indeed the culprit here? Thanks in advance!
I quit MBAM and launched my Cisco AnyConnect. Right after doing so, Avast started alerting me. It seems that when MBAM is running, Avast won’t alert me but once MBAM is shut down, Avast will start to alert me.
I merged the wpd.reg file again and rebooted (making sure that Cisco AnyConnect didn’t launch at startup). My computer was whipser quiet. Then I launched Cisco AnyConnect and connected to my customer’s VPN. Immediately after doing so, I got the “Threat has been detected” warning. I’m going to uninstall Cisco AnyConnect and inform my customer of the issue. Aside from that is there anything else I need to do to clean my computer? Thanks again for all your help!
Unsure at this point. I’m now working with the support team for our customer’s help desk to see if any users have experienced the same type of problem. Could this even be something unrelated to Cisco or my customer, and just a rogue malware that is targeting a specific site from my computer?