The threat detected pop up (see image) keeps popping up every time i access any website. It seems this is a common problem but i dont know enough to fix it myself. I run windows ten, avast free and also have malwarebytes anti-malware, also the free version. Can someone help?
Thanks in advance
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253
Here are the logs…
Before we start, did you know that System Restore is disabled?
If you did not do this intentionally, please check the following:
Go to Start and type System in the search box.
Click on System (under Control Panel or Settings) and then on System Protection.
Click on Configure and then select Turn on system protection.
Click Apply and then OK.
In the System Protection screen, is Protection now On for the drive?
If the status of System Restore is still Off or Disabled, please stop and inform me in a post. DO NOT RUN THE REST OF THE FIX IF SYSTEM RESTORE IS NOT WORKING.
Open notepad by pressing the Windows Key + R Key, typing in Notepad in the Run dialog and then pressing Enter. Please copy the contents of the Code box below. To do this highlight the contents of the box by clicking [Select] next to Code: , then right click on any of the highlighted text and select copy. Paste this into the open notepad. Save it to your desktop as fixlist.txt
Start
CreateRestorePoint:
CloseProcesses:
HKLM-x32\...\Run: [kbdsprt] => [X]
HKU\S-1-5-21-2782942219-863060702-1378424581-1001\...\Run: [GoogleChromeAutoLaunch_A705C234CC82E085351B039A63375E0A] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [941720 2016-06-15] (Google Inc.)
HKU\S-1-5-21-2782942219-863060702-1378424581-1001\...\Run: [Chromium] => "c:\users\charlie\appdata\local\chromium\application\chrome.exe" --auto-launch-at-startup --profile-directory="Default" --restore-last-session
c:\users\charlie\appdata\local\chromium
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-2782942219-863060702-1378424581-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
StartMenuInternet: IEXPLORE.EXE - iexplore.exe
FF Plugin: @mcafee.com/MSC,version=10 -> C:\Program Files\mcafee\msc\npMcSnFFPl64.dll [No File]
FF Plugin-x32: @foxitsoftware.com/Foxit PhantomPDF Plugin,version=1.0,application/vnd.fdf -> C:\Program Files (x86)\Foxit PhantomPDF\plugins\npFoxitPhantomPDFPlugin.dll [No File]
FF Plugin-x32: @mcafee.com/MSC,version=10 -> C:\Program Files (x86)\McAfee\msc\npMcSnFFPl.dll [No File]
FF HKLM\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi => not found
FF HKLM-x32\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi => not found
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK => not found
CHR DefaultSearchURL: Default -> hxxp://srch.bar/{searchTerms}
CHR DefaultSuggestURL: Default -> hxxp://srch.bar/?s={searchTerms}
CHR Extension: (Google Drive) - C:\Users\Charlie\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-24]
CHR Extension: (Google Search) - C:\Users\Charlie\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-11-08]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Charlie\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-18]
CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx <not found>
2016-08-01 12:05 - 2016-08-01 12:07 - 00000000 ____D C:\Users\Charlie\AppData\Local\Chromium
2016-08-01 12:04 - 2016-08-01 12:39 - 00000000 ____D C:\ProgramData\Freemake
2016-08-01 12:04 - 2016-08-01 12:38 - 00000000 ____D C:\Program Files (x86)\Freemake
2016-08-01 12:04 - 2016-08-01 12:04 - 00000000 ____D C:\Users\Charlie\Documents\Freemake
2016-08-01 12:04 - 2016-08-01 12:04 - 00000000 ____D C:\Users\Charlie\AppData\Local\{33FB0540-16A9-6836-7D9F-4FE4A14DB2DA}
2016-08-01 12:04 - 2016-08-01 12:04 - 00000000 ____D C:\ProgramData\{5AE49F87-D0A6-1541-5660-8B03CC2200CD}
2015-09-30 18:49 - 2016-08-02 12:47 - 0000125 _____ () C:\Users\Charlie\AppData\Roaming\sp_data.sys
2014-10-29 07:25 - 2012-09-07 12:40 - 0000256 _____ () C:\ProgramData\SetStretch.cmd
2014-10-29 07:25 - 2009-07-22 11:04 - 0024576 _____ () C:\ProgramData\SetStretch.exe
2014-10-29 07:25 - 2012-09-07 12:37 - 0000103 _____ () C:\ProgramData\SetStretch.VBS
C:\Users\Charlie\AppData\Local\Temp\FreemakeVideoConverterFull.exe
Task: {2055C1A7-69AC-454C-86C1-B533BFCF0F4A} - System32\Tasks\Bristol-Eduroam-Tidyup => C:\Windows\Bristol-Eduroam-Tidy.bat [2011-09-15] ()
Task: {DABAEC09-9C1E-47EA-8FF1-14EB4B108289} - System32\Tasks\{35855FF6-CC46-488D-B0F7-979407F435E7} => pcalua.exe -a C:\Users\Charlie\AppData\Local\{33A605FA-170E-6942-7A96-4CAA5EFEB032}\uninst.exe -c -FN="C:\Users\Charlie\AppData\Local\{33FB0540-16A9-6836-7D9F-4FE4A14DB2DA}\updatetask.exe"-P=/Uninstall /s /noun /DelSelfDir
cmd: ipconfig /flushdns
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state on
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
CMD: bitsadmin /reset /allusers
RemoveProxy:
EmptyTemp:
Reboot:
end
NOTE. It’s important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Run FRST64 by right clicking on the FRST64.exe file, selecting “Run as Administrator…”. The User Account Control may open up; if it does, select Yes to continue to let FRST open and load.
The tool will check for an updated version of itself every time it loads; please allow it to do this and the program will either inform you it is downloading an updated copy (and to wait until it is safe to continue) or show nothing (meaning there is no update found) and you can continue on. Press the Fix button just once and wait. The tool will create a restore point, process the script and ask for a restart of your system.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please attach it to your reply post. Also, tell me how your system is running now.
The system restore setting is now on, thanks for pointing that out.
Also i ran the fix and i got the threat message a couple of times as soon as the system had restarted but it seems fine now. Ive attached the fix log
Do you still get the warnings after the system has run for awhile?
The message now only pops up when i try and connect to dotVPN. Ive removed the extension from chrome and now it seems to be working fine. Thanks a lot
Cool: let’s clean off our tools and get you on your way ( a good worker always cleans up after themselves):
Clean up of Malware Removal Tools
Now that we are through using these tools, let’s clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.
[]Download Delfix from here to your desktop and double click it to start the program
[*]Ensure Remove disinfection tools is ticked
Also tick:
[]Activate UAC
[]Create registry backup
[]Purge system restore
http://i1351.photobucket.com/albums/p785/dbreeze2/just%20stuff/DelFixSelectall_zps0f04cec4.png
[*]Click Run
[*]The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system. Please attach the log in your next reply.
You can delete any log files left on your desktop as these are no longer needed.