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Avast Free Antivirus / Premium Security
21

A few minor elements to clear and a service to reset. How is the computer behaving

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
IE - HKLM\..\SearchScopes,DefaultScope = {B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}
IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&CUI=UN74260036726628287&UM=2&ctid=CT3291673
IE - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\SearchScopes,DefaultScope = {afdbddaa-5d3f-42ee-b79c-185a7020515b}
IE - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3291673&CUI=UN74260036726628287&UM=2
FF - prefs.js..browser.search.defaulturl: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3291673&CUI=UN33344691625879292&UM=2&SearchSource=3&q={searchTerms}"
FF - prefs.js..keyword.URL: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3291673&SearchSource=2&CUI=UN33344691625879292&UM=2&q="
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Reg Error: Key error.)

:Reg
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]
"Type"=dword:00000020
"Start"=dword:00000003
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"DisplayName"="Background Intelligent Transfer Service"
"DependOnService"=hex(7):52,00,70,00,63,00,73,00,73,00,00,00,00,00
"DependOnGroup"=hex(7):00,00
"ObjectName"="LocalSystem"
"Description"="Transfers files in the background using idle network bandwidth. If the service is stopped, features such as Windows Update, and MSN Explorer will be unable to automatically download programs and other information. If this service is disabled, any services that explicitly depend on it may fail to transfer files if they do not have a fail safe mechanism to transfer files directly through IE in case BITS has been disabled."
"FailureActions"=hex:00,00,00,00,00,00,00,00,00,00,00,00,03,00,00,00,68,e3,0c,\
  00,01,00,00,00,60,ea,00,00,01,00,00,00,60,ea,00,00,01,00,00,00,60,ea,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,49,00,4e,00,44,00,4f,00,57,00,53,\
  00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,71,00,6d,00,\
  67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]
"Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
  05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
  20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\
  00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\
  00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Enum]
"0"="Root\\LEGACY_BITS\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

22

So far so good Thanks for your assistance…

23

It seems to hang on shutting down processes …waited over half hr

24

You need to post the otl log after having run the fix and rebooted as requested.

This will help essexboy see if there is anything else required, over and above what you have said about slow shutdown.

It is now just after 1:05am in the UK so essexboy will be in bed, he should be back later today, so if the otl log is posted and waiting for him he can get on with it.

25

Could you reboot and then shutdown again and let me know if the problem persists

26

attached otl

27

extras.txt atttached

28

computer sems to hang when killing processes

29

OK it is probably MBAM blocking the fix… Try this

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
IE - HKLM\..\SearchScopes,DefaultScope = {B7971660-A1CE-4FDD-B9E0-2C37D77AFB0B}
IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&CUI=UN74260036726628287&UM=2&ctid=CT3291673
IE - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\SearchScopes,DefaultScope = {afdbddaa-5d3f-42ee-b79c-185a7020515b}
IE - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3291673&CUI=UN74260036726628287&UM=2
FF - prefs.js..browser.search.defaulturl: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3291673&CUI=UN33344691625879292&UM=2&SearchSource=3&q={searchTerms}"
FF - prefs.js..keyword.URL: "http://search.conduit.com/ResultsExt.aspx?ctid=CT3291673&SearchSource=2&CUI=UN33344691625879292&UM=2&q="
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O3 - HKU\S-1-5-21-725345543-1844237615-2146664213-1004\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Reg Error: Key error.)

:Reg
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS]
"Type"=dword:00000020
"Start"=dword:00000003
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,6e,00,65,00,74,00,73,00,76,00,63,00,73,00,00,00
"DisplayName"="Background Intelligent Transfer Service"
"DependOnService"=hex(7):52,00,70,00,63,00,73,00,73,00,00,00,00,00
"DependOnGroup"=hex(7):00,00
"ObjectName"="LocalSystem"
"Description"="Transfers files in the background using idle network bandwidth. If the service is stopped, features such as Windows Update, and MSN Explorer will be unable to automatically download programs and other information. If this service is disabled, any services that explicitly depend on it may fail to transfer files if they do not have a fail safe mechanism to transfer files directly through IE in case BITS has been disabled."
"FailureActions"=hex:00,00,00,00,00,00,00,00,00,00,00,00,03,00,00,00,68,e3,0c,\
  00,01,00,00,00,60,ea,00,00,01,00,00,00,60,ea,00,00,01,00,00,00,60,ea,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Parameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,49,00,4e,00,44,00,4f,00,57,00,53,\
  00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,71,00,6d,00,\
  67,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Security]
"Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,60,00,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
  05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
  20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,0b,00,00,00,00,\
  00,18,00,fd,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,23,02,00,00,01,01,\
  00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BITS\Enum]
"0"="Root\\LEGACY_BITS\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001

:Commands
[resethosts]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

30

otl text attached

31

That looks to have run OK, how is the computer behaving ?

32

saams to be running good thank you for your assistance

33

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave: