"Threat has been detected"

system · 2015-05-06T19:44:44.000Z

Hi,

We’re hoping someone might be able to help as I’ve read similar threads on this forum with very helpful responses.
My wife’s laptop keeps stating “threat has been detected” and has been doing so for the past few weeks. I can only take so much and now want to smash it to a thousand pieces as it’s doing it every few minutes. I’d really appreciated some advice please. I’m not really tech savvie but will work to instruction…

Regards,

Matt

TwinHeadedEagle · 2015-05-06T19:45:32.000Z

Hello,

https://forum.avast.com/index.php?topic=53253.0

system · 2015-05-06T20:40:26.000Z

Hi,

Thank you.
I was a bit confused when I read the instructions on previous threads as the said “for that specific computer”. I’ve downloaded MAM and it’s running it’s scan.

Regards,

Matt

system · 2015-05-08T12:11:02.000Z

Hi,

Sorry for the delay.
I’ve now run (I think) all the things you’ve suggested and have attached 2x reports. Is that what I’m supposed to have done? It’s odd as I thought I saved more reports than that?!

Regards,

Matt

TwinHeadedEagle · 2015-05-08T12:12:44.000Z

You’re missing FRST.txt report.

system · 2015-05-12T07:41:46.000Z

Hi,

I knew I was missing something. I had saved it to “downloads”. Sorry about that.
For some reason, which I now can’t remember I saved it twice. I think maybe I thought it haven’t saved correctly the first time.
Files now attached!

Matt

TwinHeadedEagle · 2015-05-12T07:49:07.000Z

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/warning.gif
Multiple Resident Protection warning!

Always have one (and no more than one!) AntiVirus program! In this case having more of them will not provide you with better protection - instead they may cause slowness, lock-ups and even mark another ones as harmful, leading to leave your system unstable and even damaged. Please choose only one from the listed below to stay with and uninstall the others:

[]Ad-Aware Antivirus
[]Microsoft Security Essentials
[*]avast! Antivirus

Uninstallation procedure:

[*]Press the
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png

R on your keyboard at the same time. Type appwiz.cpl and click OK.
[*]Search for each uninstalled entry, right-click it and select Uninstall.

This should be done until any other steps will be taken.

https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[]In the main box please paste in the following script:

createsrpoint;
autoclean;
emptyalltemp;
bitsadmin /reset /allusers;b
ipconfig /flushdns;b

[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

system · 2015-05-13T05:50:35.000Z

Hi,

Please see response from Zoek scan below…

Zoek.exe v5.0.0.0 Updated 04-May-2015
Tool run by home on 12/05/2015 at 20:58:43.70.
Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\home\Downloads\zoek (1).exe [Scan all users] [Script inserted]

==== System Restore Info ======================

12/05/2015 21:01:20 Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~2\iMesh Applications deleted successfully
C:\PROGRA~3\b6a6ba4b00003a75 deleted successfully
C:\Users\home\AppData\Roaming\TP deleted successfully
C:\Users\home\AppData\Roaming\Windows Live Writer deleted successfully
C:\Users\home\AppData\Local\CutePDF Writer deleted successfully
C:\Users\home\AppData\Local\PackageAware deleted successfully
C:\Users\home\AppData\Local\VirtualStore deleted successfully

==== Deleting CLSID Registry Keys ======================

HKEY_USERS\S-1-5-21-2331045729-1730503887-3497706767-1000\Software\Microsoft\Internet Explorer\SearchScopes{9BB47C17-9C68-4BB3-B188-DD9AF0FD21} deleted successfully
HKEY_USERS\S-1-5-21-2331045729-1730503887-3497706767-1000\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{E0A900DF-9611-4446-86BD-4B1D47E7DB2A} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes{9BB47C17-9C68-4BB3-B188-DD9AF0FD21} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes{9BB47C17-9C68-4BB3-B188-DD9AF0FD21} deleted successfully

==== Deleting CLSID Registry Values ======================

==== Deleting Services ======================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\163ac2d4 deleted successfully

==== Batch Command(s) Run By Tool======================

C:\Windows\system32\appdata deleted

==== Deleting Files \ Folders ======================

C:\PROGRA~2\iMesh Applications not found
C:\PROGRA~2\LibraryProc deleted
C:\Windows\syswow64\appdata deleted
C:\PROGRA~2\iLivid deleted
C:\PROGRA~2\Toolbar Cleaner deleted
C:\PROGRA~2\adawaretb deleted
C:\prefs.js deleted
C:\Users\home\AppData\Roaming\WB.CFG deleted
C:\Users\home\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\iMesh.lnk deleted
C:\Users\home\AppData\Roaming\Gameo deleted
C:\PROGRA~3\OberonGameConsole deleted
C:\PROGRA~3\Ad-Aware Browsing Protection deleted
C:\PROGRA~3\blekko toolbars deleted
C:\PROGRA~3\Search Protection deleted
C:\PROGRA~3\iMesh deleted
C:\Users\home\AppData\Local\Ilivid Player deleted
C:\Users\home\AppData\Local\adawarebp deleted
C:\Users\home\AppData\Local\iMesh deleted
C:\Users\home\AppData\Local\cache deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iMesh deleted
C:\Users\home\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Play Games Online.url deleted
C:\Users\home\AppData\LocalLow\adawaretb deleted
C:\Users\home\AppData\LocalLow\wincoreimband deleted
C:\Windows\wininit.ini deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
C:\windows\SysNative\GroupPolicy\machine deleted
C:\windows\SysNative\GroupPolicy\gpt.ini deleted
C:\Windows\Syswow64\sho13E6.tmp deleted
C:\Windows\Syswow64\sho2043.tmp deleted
C:\Windows\Syswow64\sho2376.tmp deleted
C:\Windows\Syswow64\sho3A7D.tmp deleted
C:\Windows\Syswow64\sho48F0.tmp deleted
C:\Windows\Syswow64\sho4BAF.tmp deleted
C:\Windows\Syswow64\sho4F51.tmp deleted
C:\Windows\Syswow64\sho52CC.tmp deleted
C:\Windows\Syswow64\sho5B52.tmp deleted
C:\Windows\Syswow64\sho632.tmp deleted
C:\Windows\Syswow64\sho71A7.tmp deleted
C:\Windows\Syswow64\sho7C7F.tmp deleted
C:\Windows\Syswow64\sho82C.tmp deleted
C:\Windows\Syswow64\sho82C3.tmp deleted
C:\Windows\Syswow64\sho8432.tmp deleted
C:\Windows\Syswow64\sho8C38.tmp deleted
C:\Windows\Syswow64\shoAFBB.tmp deleted
C:\Windows\Syswow64\shoBCFE.tmp deleted
C:\Windows\Syswow64\shoC5CE.tmp deleted
“C:\Windows\Installer\1df2fb.msi” deleted
“C:\Windows\Installer\1df301.msi” deleted
“C:\Users\home\AppData\Local{2BE0E308-74ED-45BA-AAE3-75BFCF526C3C}” deleted
“C:\Users\home\AppData\Local{2DFDF731-764E-40F6-B675-9FB4646BD92D}” deleted
“C:\Users\home\AppData\Local{8C6FC69D-294C-4453-805B-E0D54D0BEDB3}” deleted

==== Firefox Start and Search pages ======================

ProfilePath: C:\Users\home\AppData\Roaming\Mozilla\Firefox\Profiles\2pm3cu45.default
user_pref(“browser.startup.homepage”, “www.google.co.uk”);
user_pref(“browser.search.defaultenginename”, “Google Default”);

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
“wrc@avast.com”=“C:\Program Files\AVAST Software\Avast\WebRep\FF” [20/04/2015 20:50]

==== Firefox Extensions ======================

ProfilePath: C:\Users\home\AppData\Roaming\Mozilla\Firefox\Profiles\2pm3cu45.default

Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF
Visualisateur 3D de 20-20 - %ProfilePath%\extensions\2020Player_IKEA@2020Technologies.com
Digital More - %ProfilePath%\extensions{0cef6b7e-0113-4906-bfe9-170f19737b97}.xpi

AppDir: C:\Program Files (x86)\Mozilla Firefox

Default - %AppDir%\browser\extensions{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\home\AppData\Roaming\Mozilla\Firefox\Profiles\2pm3cu45.default
9AE02005247DA91AB1743F5208DBEF76 - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_169.dll - Shockwave Flash
98137411B9C632095F919E2CE70B288A - C:\Users\home\AppData\Local\Google\Update\1.3.26.9\npGoogleUpdate3.dll - Google Update
37BC12D7E076F77D432C74DAAE08A138 - C:\Users\home\AppData\Roaming\Mozilla\Firefox\Profiles\2pm3cu45.default\extensions\2020Player_IKEA@2020Technologies.com\plugins\NP_2020Player_IKEA.dll - 20-20 3D Viewer for IKEA

==== Chromium Look ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[20/04/2015 20:49]
lfffjahnfbocnaooecgijfnbpcfekoik - C:\ProgramData\adawaretb\shortcuts\chrome\adawaretb.crx
lifbcibllhkdhoafpjfnlhfpfgnpldfl - C:\Program Files (x86)\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx[14/05/2013 13:27]
oejkcgajlodefenbbjdnaiahmbnnoole - C:\Program Files (x86)\adawaretb\chrome-newtab-search.crx

Bookmark Manager - home\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik
Avast Online Security - home\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
Chrome Hotword Shared Module - home\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg
Skype Click to Call - home\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl

==== Chromium Startpages ======================

C:\Users\home\AppData\Local\Google\Chrome\User Data\Default\Preferences
“homepage”: “https://www.google.co.uk/”,
“startup_urls”: [ “http://binkiland.com/?f=7&a=bnk_d4w_15_13&cd=2XzuyEtN2Y1L1Qzu0FyCyDyD0FzyzyyDtCtC0CtC0DtDyB0DtN0D0Tzu0StCtCzztDtN1L2XzutAtFzytFyBtFtBtN1L1CzutCyEtBzytDyD1V1ByEtN1L1G1B1V1N2Y1L1Qzu2SyEtDtA0EtAtBzz0BtGzz0FyE0DtG0CyCyBtCtG0CyDyCyCtGtDyDyCyDyDyEtCzyzyyCyE0F2QtN1M1F1B2Z1V1N2Y1L1Qzu2Szyzy0AtAyCzy0E0CtG0FyEzz0CtGyEtDzz0FtGzz0FtB0AtGzy0CtAtA0E0B0CzzyC0CtC0D2QtN0A0LzuyEtN1B2Z1V1T1S1NzuyCtAzy&cr=856581784&ir=”, “http://www.bbc.co.uk/” ]

==== Chromium Fix ======================

C:\Users\home\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.olark.com_0.localstorage deleted successfully
C:\Users\home\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.olark.com_0.localstorage-journal deleted successfully

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
“Start Page”=“http://www.msn.com/?pc=MSSE”
“Search Bar”=“http://www.bing.com”
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
@=“http://www.google.com/search?q=%s”
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
“Tabs”=“res://ieframe.dll/tabswelcome.htm”
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\AboutURLs]
“Tabs”=“res://ieframe.dll/tabswelcome.htm”
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search]
“SearchAssistant”=“http://www.google.com/ie”
“Default_Search_URL”=“http://www.google.com/ie”

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
“Search Bar”=“http://go.microsoft.com/fwlink/?LinkId=54896”
“Start Page”=“http://www.msn.com/?pc=MSSE”
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
“(Default)”=“http://search.msn.com/results.asp?q=%s”
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
“Tabs”=“about:newtab”
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\AboutURLs]
“Tabs”=“about:newtab”
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search]
“Default_Search_URL”=“http://go.microsoft.com/fwlink/?LinkId=54896”
“SearchAssistant”=“http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm”

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
“DefaultScope”=“{0633EE93-D776-472f-A0FF-E1416B8B2E3A}”
{012E1000-F331-11DB-8314-0800200C9A66} Google Url=“http://www.google.com/search?q={searchTerms}”
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url=“http://www.bing.com/search?q={searchTerms}&form=MSSEDF&pc=MSSE”
{0b4d26f6-61a8-4463-99dd-5f2fe0400fa6} Bing Url=“http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02”
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Goo Url=“http://www.google.com/search?q={sear”
{E2581550-A560-4D82-A1C6-3BA51BD44613} Google Url=“http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8”

==== Deleting Registry Keys ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1A594BF8F3A4D1C4DB72F3A32B6E7636 deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2B1E51D87B2D71A44BB42DDD5E894160 deleted successfully
HKEY_LOCAL_MACHINE\Software\wow6432node\Policies\Google deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Google\Chrome\Extensions\lfffjahnfbocnaooecgijfnbpcfekoik deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Google\Chrome\Extensions\oejkcgajlodefenbbjdnaiahmbnnoole deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{163ac2d4} deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{8FB495A1-4A3F-4C1D-BD27-3F3AB2E66763} deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\iMesh deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{8D15E1B2-D2B7-4A17-B44B-D2DDE5981406} deleted successfully
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall{EE171732-BEB4-4576-887D-CB62727F01CA} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\1A594BF8F3A4D1C4DB72F3A32B6E7636 deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\2B1E51D87B2D71A44BB42DDD5E894160 deleted successfully

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\home\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

C:\Users\home\AppData\Local\Mozilla\Firefox\Profiles\2pm3cu45.default\cache2 emptied successfully

==== Empty Chrome Cache ======================

C:\Users\home\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache is not empty, a reboot is needed

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=6400 folders=204 523771211 bytes)

==== Empty Temp Folders ======================

C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Users\home\AppData\Local\Temp will be emptied at reboot
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\home\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:$RECYCLE.BIN successfully emptied

==== Deleting Files / Folders ======================

“C:\Users\home\AppData\Roaming\Macromedia\Flash Player#SharedObjects\YA5T5FRJ\launch.newsinc.com” not found

==== EOF on 13/05/2015 at 6:46:45.95 ======================

Regards,

Matt

TwinHeadedEagle · 2015-05-13T07:34:20.000Z

Very good. How is your PC behaving now?

system · 2015-05-13T08:52:54.000Z

Hi,

It would appear to be free. Certainly no annoying messages.
Thank you very much for all your help! It’s very much appreciated.

Regards,

Matt

TwinHeadedEagle · 2015-05-13T09:08:24.000Z

Cheers

• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
[i]
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Remove disinfection tools

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Create registry backup

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

Announcements