Thunderbird 11 and Avast Internet Security 7

Avast Free Antivirus / Premium Security
1

Hey guys,

Are thunderbird 11 and Avast IS 7 compatible ? I tried everything I have seen in this forum in order to make avast scanning my emails, but nothing worked. I tried to do this: https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=842

But doing that, my emails are not sent and neither received. All I get is an connection error.
Any tutorial about how to do Avast scanning my emails ? Or any solution ?

Thank you.

2

the above link you posted should work if you do it correct

does this video help
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=917&nav=0,616,617

3

Hi Pondus,

Thank you for your fast reply. I tried to do exactly like in that video and is the same way I tried before. After changing all that, my thunderbird can’t connect to POP3 or IMAP, neither to SMTP to send emails. I want to specify that I’m advanced in computer stuff.

I added some printscreens with my settings:
Avast
http://i.imgur.com/BTAmy.jpg

Thunderbird
http://i.imgur.com/Xwhnw.jpg

SMTP error:
http://i.imgur.com/7565O.jpg

4

Hey guys, any solution yet ? (aka bump)

5

Hi,
you get an erron while you’re sending a mail, can you show to us the Thunderbird SMTP configuration?
Have you tried to change in avast mail configuration from SSL to TLS?
All your accounts (gmail & hotmail) have this problems?
Are you sure you weren’t receive correctly the mail by other people?
I’ve gmail and avast free 7.0.1426 and TB11 and I’ve no problems…
Any other security program installed?And previous was removed completely?

6

Hi giogio,

Thank you for your answer.

This is my SMTP configuration for SMTP in hotmail:

http://i.imgur.com/rqJb6.jpg

It’s simple…Microsoft is not detecting the SSL/TLS from Avast and is triggering an error saying that the way the password is send is incorrect.

I used before Microsoft Essentials, but I removed it (also I used RevoUninstaller - and there was no remaining files)

7

Hi,
you must change the SMTP port in avast, change the value from 587 to 25 and try to use TLS (in fact smtp.live.com smtp default port is 25 TLS)
If this not solve your problem you must use NO encryption

8

Tried that and still no effect :frowning:

An error occurred while sending mail. The mail server responded: 5.7.0 Must issue a STARTTLS command first. Please verify that your email address is correct in your Mail preferences and try again.

Thunderbird is keep asking me to use TLS as security. It don’t leave me using it as insecure.