Hi there i got several avast licence and one of them is CleanUp. I do change my hardware a lot nad now avast tels me about to many activations. Unfortunately i do only have an activation code but no licence file to download.
Where can i deactivate the old clean up installations?
Cheers Andreas
You can only use the activity code a few time.
Use the license file instead.
You can get it through your account.
https://my.avast.com
As i wrote before there is only the possibility of a code… no licence file i can download…
Contact support: https://support.avast.com/support/tickets/new
Hi Andreas75,
I have deleted your device history, so your AC should work again.
If any problem occurs, feel free to contact me.
Cheers,
B.
can you deleted my device history, so my AC can work again it seems that I have the same problem and I did contact Avast Support! ( Ticket ID: [#404932] ) 2 days ago why are they vary slow to fix a simple problem
Hello marc_mib,
your device history was purged as well. Sorry about the delay.
Have a nice day,
B.
I got the same problem so I cancel my auto renewal till it is fix
There is nothing to fix since nothing is broken.
If you want a reset of the amount of activations, contact avast and ask them to do so.
https://support.avast.com
You can enable/disable the auto-renewal yourself.
https://www.avast.com/faq.php?article=AVKB126