您发送至 virus@avast.com 的邮件已被屏蔽。请参阅以下技术详细信息了解情况。
以下为远程服务器的响应：
550 5.4.1 Recipient address rejected: Access denied. AS(201806281) [MW2NAM04FT022.eop-NAM04.prod.protection.outlook.com 2023-08-19T03:10:07.603Z 08DBA025A1A36538]
请好，我司的软件突然被当做病毒误报，给virus@avast.com 申诉，现在邮件全部被屏蔽。
请问现在处理流程是什么？或者可以怎么联系？
Please post here in English, orfind your own language section here: https://forum.avast.com/index.php#c7
https://www.avast.com/en-gb/false-positive-file-form.php?_ga=2.121448840.1006898596.1692497421-490709650.1691631335#pc - Try to write about false positives here.
尝试在这里写下误报。
However, you should scan your operating system for infection.
但是，您应该扫描操作系统是否存在感染。
Check if the antivirus databases are fresh and run the avast boot scan.
检查防病毒数据库是否新鲜并运行启动扫描。
Usually this is enough, but you can also scan with other utilities, such as Dr.Web Cureit.
通常这就足够了，但您也可以使用其他实用程序进行扫描，例如Dr.Web Cureit。
Sorry if something is wrong, I used a translator from yandex.
对不起，如果出现问题，我使用了yandex的翻译
thanks！I have communicated according to the suggestion and hope to solve the problem.