Hello all,
I just downloaded Avast 5.0.507 and when i tried to install a trial license, it fails.
It gives me an error
THE TRIAL PERIOD COULD NOT BE ACTIVATED.
PLEASE MAKE SURE YOU ARE CONNECTED TO THE INTERNET AND
YOUR PROXY SETTINGS ARE CORRECT.
of course im connected to the internet. And i do not use any proxy. I connect directly to the internet.
In settings>update, I tried setting the proxy settings to Direct/No proxy
but still it occurs. I even tried some free proxies but still the same error comes…
Please help me…
Im using WindowsXP SP3 and I have no active firewall.
The latest version of Avast is 5.0.677, so by trying to install a trial version that is obsolete (5.0.507) could have been the problem. Are you sure this is the version you installed? If you are not using the new version, let me know and I will tell you how to uninstall it and do a clean install of the new version.
Please check the following to check the settings:
Open Avast GUI > Settings > Updates >
A. Engine and Virus Definitions:
Automatic Update (default)
For “Manual” or “Ask When Update Available ” > Settings > Status Bar > Uncheck the last box
B. Update Parameters: all boxes unchecked (default)
If you use DSL, you may want to set #2 above to “My computer is permanently connected to the Internet.”
If you use dial-up, you will want to use #2 above to “I only connect to the Internet using dial-up modem.”
C. Proxy Settings: Auto Detect using IE Settings (default)
Some people have found that using “Direct connection / No Proxy” have worked for them.
Use “Specify Proxy Server” if you use a proxy and complete the information below it for the proxy server > click “OK.”
Please turn on your Windows Firewall for protection. Thank you.
I downloaded and installed Avast Internet Security version 5.0.677.
But still i cannot activate trial mode… Please help me.
Still the same error occurs.
I have always used Avast AV, I am very happy of it so I decided to try and buy (if not have any issue with other software) the entire Internet Protection suite.
but I am in the same situation (Trial Period Cannot be activated).
I have windows xp sp3, and no other firewall installe or any proxy.
I have installed the V.5.0.677
IF CANT SOVE THIS ISUUE I HAVE TO REINSTALL THE FREE HOME AVAST 5. WITH ZONE ALARM. BOTH FREE BUT I DONT LIKE ZONE ALARM ANYMORE DUE SOME ISSUES WITH MY PC. BUT AS PER I CAN SEE NOW ALSO AVAST IS MAKING PROBLEMS…
I am experiencing the same problems with the trial download. Telling me the trial period has expired and not able to update. I have version 5.0.677 with windows 7. No other Fire Wall and connected directly to the internet enabled.
The message I get is, “The trial period could not be activated. Please make sure you are connected to the internet and your proxy settings are correct.”
/Sarcasm Obviously, posting to the forum here indicates I’m connected to the internet. ;D /Sarcasm
Thanks in advance…
Set all settings to manual update, and still not letting me update. Getting message, “The license for this product is invalid or has expired.”
From the main (summary) page click “register now” during set-up. Try re-installing then register during set-up. Make sure you are installing the latest version.
I also happens when I do a clean install of 5.0.677 AIS is not activated the trial, saying there is no Internet connection, when it is obvious that if there is
I had the same issue a week ago and didn’t receive any support so simply went back to Freeversion. Maybe your not supposed to try it. Well I won’t buy when I can’t try.
