system
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Your right it wasn’t the forum, but the Company. I contacted to have a Geek-To-Go ;D come to my home and install a very difficult program, I asked all the right questions, explained the level of difficulty of the program and what I required before committing and they assured me he would be able to do it. When he got here, I had to pay for him to read the instruction some 30 pages, than call the company’s tech support team for instructions and end result was he still couldn’t get it installed and running. And to add insult to injury charged me from the time he came thru the complex gatehouse, parked the car, a lesially stroll through the parking garage, come up the elevator to my apt and go back an additional 1/2 hour.