Tried to report bug, but smtp failed.

Avast Free Antivirus / Premium Security
1

Hi, i tried to post a bug today but something with a smtp configuration didnt match ??? so, now i will ask you here:

my Avast! 4 Home Antivirus told me that a new update was on the net, so i said “Download now” and it started very good. But suddenly it stopped, a file would´nt download and i pressed quit (just to try again) and it told me that if i exitted this update it might cause a failure in avast. so, now i get this message everytime the program tries to update: An error occurred while attemping to update, some avast server is down or something… can u help me, because i cant uninstall Avast!, no uninstaller included… :‘(’

hope to get an answer soon 8) just like allways, no late answer or anything right ;D

C ya around!

2

Zkaterboy, can you check if this is not firewall related?
Can you see your settings and check them if they’re ok?
Can you manually update avast?

3

The update server has been down.
Could it be you started downloading while it went down?
Have you tried a repair of Avast?

4

I’m having the same problems right now…
What’s up? :frowning: ???

5

i have now tried what you asked: to manually update Avast! without an firewall turned on. same error, now, how can i repair Avast!? i would really like to know :slight_smile:

6

start > control panel > add/remove programs > avast > change/repair

7

Some files I could send and Alwil gently answered me. Thanks Karel.
Some files I could not… It’s not the size limit… It’s not a deterministic behavior. :frowning:

How can I be sure about this? Can I test something?