I have just converted a friend’s PC to broadband from dial up. In less than two minutes I became aware of a number of viruses that I suspect were resident but not active for dial up.
One put a file in the C: root directory named Nortan.exe and the other a file called 11.exe. I have removed the Nortan file and it has not come back. The 11.exe file can be deleted but comes back after a reboot or after an attempt to update virus definitions.
The symptoms are first that I cannot download updates for Avast, Norton, MacAfee and two or three other AVGs.
Once the 11.exe is on the root I can no longer browse the web at all. A reboot and delete allows me to browse again.
None of the AVGs I have run indicates a virus and the Microsoft Malicious Software programme says the machine is clean.
So, what to do? I have yet to try a DOS based cleaner and I don’t want to Format C. Not for any big reason other than I don’t want to be beaten by the bug!
Any thoughts very welcome
Stephen ???