Trojan 32 trouble....win xp

Viruses and worms
1

Hi, Im having trouble with trojan 32 infections on my computer, i have been searching through the forums and have found other people with similar problems, the solution was

  1. Disable System Restore and reenable it after step 3.
  2. Clean your temporary files.
  3. Schedule a boot time scanning with avast with archive scanning turned on.
  4. Use SUPERantispyware, MBAM (again) or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
  5. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
  6. Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
  7. Immunize your system with SpywareBlaster or Windows Advanced Care.
  8. Check if you have insecure applications with Secunia Software Inspector.

following these steps I will paste my hijack this log that somone can hopefully help me out…
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:20:05 p.m., on 4/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Kris\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Spinach AntiSpyware\AntiSpyware.exe
C:\WINDOWS\system32\msiexec.exe
E:\Drivers\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre6\bin\jusched.exe”
O4 - HKLM..\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM..\Run: [ISUSScheduler] “C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe” -start
O4 - HKLM..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU..\Run: [igndlm.exe] C:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU..\Run: [Google Update] “C:\Documents and Settings\Kris\Local Settings\Application Data\Google\Update\GoogleUpdate.exe” /c
O4 - HKUS\S-1-5-19..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘NETWORK SERVICE’)
O4 - HKUS\S-1-5-18..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘SYSTEM’)
O4 - HKUS.DEFAULT..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User ‘Default user’)
O4 - Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
O4 - Startup: Spinach AntiSpyware.lnk = C:\Program Files\Spinach AntiSpyware\AntiSpyware.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Monopoly/Images/stg_drm.ocx
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelper.ocx
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

–
End of file - 5870 bytes

2

Analysis of your HJT log shows no active firewall. If you are using a firewall, please tell us which one.

Only 3 entries where questionable …

O4 - Startup: Spinach AntiSpyware.lnk = C:\Program Files\Spinach AntiSpyware\AntiSpyware.exe
[ I am unfamiliar with this but Snapfiles gives it 4 stars - http://www.snapfiles.com/get/spinach.html ]

O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Monopoly/Images/stg_drm.ocx
[ Check if you know this site and fix it if you do not. Unknown ActiveX-Objects, or ActiveX-Objects from unknown sites should always be fixed. ]

O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelp er.ocx
[ Check if you know this site and fix it if you do not. Unknown ActiveX-Objects, or ActiveX-Objects from unknown sites should always be fixed. ]

3

I use windows firewall…

Also, the spinach anti spyware file is from my spyware program (it was provided by my ISP so it should be legitimate

4

I think the virus has stopped my internet connection from working (my network adapter has been disabled by it) thats how I came to find the trojan 32 infections. I am Still unable to connect to the internet after removing those items in hijack this

5

Try using the free version of malwarebytes antimalware (MBAM)

http://www.malwarebytes.org/mbam.php

6

yeah, I’ve tried that… It didn’t find anything… The main problem is that it has made my network adapter stop working, and so i can no longer go onto the internet-i am seeking help on a seperate laptop…

When I go into the device manager my network adapters do not appear until I choose to ‘show hidden devices’ … Also when I look in the task manager it says no active network adapters found.

When I go to my network places, and network connection, lan does not show up at all, and when I click to disable the network connection from my desktop i get error and it doesnt work…

Do you think I should just reinstall windows…By the way I have tried to update my drivers ect by that hasn’t helped

7

Ok, Ive got my internet connection up and running again which means I can update Avast, SuperAntiSpyware, A-Squared, Malwarebytes, and spybot…

Ill let you know what the results of these scans are after they have been updated, thanks

8

However, now my audio has stopped working…it says the device drivers are no longer there, but in the device manager they are still there.

9

i think if im not wrong you got a hacker or something correct me if im wrong ;D

10

Well, I have managed to get rid of the infections in my computer, but now everytime I start up windows i get an error message saying…

Data Execution Prevention
Generic Host Process for Win32 Services

After this error my sound card driver stops working and does not work again until I reinstall the driver for it. Also my taskbar and stuff goes all ‘windows classic’ which is crappy…

does anyone know how to get rid of this error…?