I’m on a computer from a client that this extremely slow in loading applications, the download folder files with extension CPL.MSE antivirus has detected as Trojan Downloader: Win32 / Hormelex.B but can not remove,detected the uncompressed file, zipped files it did not find anything. I uninstalled MSE antivirus and installed avast that detected as Win32:Banker-KRY [Trj] and moved to vírus chest.
In an analysis of virus total shows a variant of the families Trojan ChePro
She has in the system Office 2007,perhaps these folder belonging to tool MGADiag tool that tells you that the Key 103 blocked VLK. It must have been installed by a technical.
I disabled avast, because FRST is detected with Win32:Evo-gen [susp] and moved to virus chest
I remember that the system that came pre installed Windows Vista Business OEM, because after a power outage caused at the time was installed Windows XP SP3,on the side of the CPU that the marked label Windows Vista Starter (OEM) LATAM.
But the current system is Windows 7 Ultimate ,which I can not determine whether the system is Genuine or not.
Another thing I notice is that the machine is that information system has 2GB of Ram, but to see the properties computer only 1GB of RAM with this system that must be installed by someone.
It is not possible to check for updates in windows update
The windows can not update important files and services while the system is using.Salves open files, reboot the computer and try to look for new updates.
[list]It could be a pirated version hence no updates
Please run the MGA Diagnostic Tool and post the report it produces:
[]Download MGADiag to your desktop.
[*]Double-click on MGADiag.exe to launch the program.
[*]Click Continue.
[*]Ensure that the Windows tab is selected. (It should be by default.)
[*]Click the Copy button to copy the MGA Diagnostic Report to the Windows clipboard.
[]Paste the MGA Diagnostic Report into your next reply.
I will have to replace the power supply
the computer is shutting down due to power not achieved the strength, dates and times are wrong plumb adjusting after off, the windows clock back stay late.
remove the tools used and thank you for the work it has provided so far