hi im martin need some help gettin rid of a virus on my computer its the
TrojanDownloader:Win32/Delf.FN
iv run the anty virus and its not picking it up but i ceep getting a pop up
the pop up window that is reporting the foult says
windows explorer has encountered a problem and needs to close
pleas tell microsoft about this problem ext.
naw this pop up comes on every 2 to 3 seconds and lockes up my pc and exits all windows i have opened exept for my antivirus softwear and internet pages ???
my version of avast is 4.6 home addition pleas help me with this thanks
First of all, please run a boot time scan with avast! (This does not apply if you have Windows 98, where you should boot into safe mode- press F8 while booting- and scan from there.)
Right click the avast! globe and select Start avast! Antivirus.
avast! will do a memory scan: if it finds a virus or worm in memory, it will prompt you to do a boot time scan: accept this and reboot.
If avast! doesn’t find anything in memory, schedule a boot time scan. (Click the button at the top left of the avast! silver console and select Schedule boot time scan from the drop-down menu.)
Run a double check for Trojans with one or both of these programs:
I have the exact same problem and have been uable to correct it . I have tried a bootlog scan with Avast and I have tried Ad-a-ware 6, Noad, and Spybot all to no avial. ??? I actually get a blue screen with an explanation of what has caused by problem that comes up along with all my icons when I complete the boot up. Then an small screen comes up It starts saying the Windows Explorer having a problem and asks to notifiy Microshoft. This screen just keeps on coming up.
Try to deactivate the System Restore before running the AntiVirus in safe mode. Can you say the exact location of this malware on your hard disk? Is it in Temp?