I can’t connect to the internet while running Avast On-Access Protection. I get an error that explorer can’t access the home page website. When I turn off the Avast On-Access Protection, I connect to the internet just fine.
I’m running Windows XP and I’ve installed Service Pack 2. I’m also using the XP firewall (no difference when I turn it off or on). I connect to the internet via Bellsouth DSL. I’ve been using Norton, but I decided to try Avast. I turned off Norton prior to the installation. Avast has loaded fine and the current VPS file is dated 3/17/2005. I’ve also run a complete virus scan of my hard drive. I just can’t connect to the internet when I’m using the Avast antivirus protection.
Thanks to anyone that can help me with this problem.
It’s not the best way to get avast…
NAV is very incompatible with avast. You’ll have trouble, even disabling… I do recommend uninstall NAV, clean the regitry and more (http://forum.avast.com/index.php?topic=12169.0).
Did you boot after avast installation? Do you use Norton Firewall?
can you please try to terminate the Web Shield provider and see if it helps? If not, please have a look into the taskmanger - do you see the ashWebSv.exe process to be running when the Web Shield provider should be stopped?
Thanks for everyone’s help. I went ahead and uninstalled Norton, and then reinstalled Avast. It works fine now. I was hedging my bets I guess. Norton sure was a pain to uninstall (had to do it manually per Symantec’s instructions since it was bombing in the control panel uninstall). I hate Norton. I hope Avast works better.