Trouble getting avast to work

Ok this is what happened I installed Avast and restarted my computer like it said to go and when i turned it on the desktop wouldnt load so i googled some stuff on it about running in safe mode and repairing it and when i tried to repair it got an error and said it needed to be updated so i tried to update and it failed so right after i uninstalled it and restarted my computer and now when i start my computer i get a black screen the only thing i can see is my mouse pointer and i tried running in safe mode and the same thing happens… please help. thanks

can u please do this:

run aswclear as here: www.avast.com/uninstall-utility

now go ahead and download and re-install avast!

my computer screen is black i cant control anything now

are u able to access safe mode??

Nope :confused: screen goes black in safe mode as well

With both situations at black screen, maybe you need to boot with Windows DVD and try to recover it (backup, restore to a previous point, overinstall…).