Troubleshooting the "UI Failed to load" 18.6.2349

Avast Free Antivirus / Premium Security
1

I’ve tried the settings from here “no result”
Troubleshooting the “UI Failed to load” error message in Avast Antivirus
https://support.avast.com/en-ww/article/Troubleshoot-Antivirus-UI-Failed-load

Gigabyte motherboard…
Only this setting fixes the error for me
“Load Optimized Defaults” - in Motherboard

it looks like avast is getting stuck with the settings in the motherboard.
all 3 products have this problem.

i have avast in windows 7 (32 bit)
Motherboard Gigabyte

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

  • Which Avast…? (Free/Pro/IS/Premier)
    Avast internet security 18.6.2349 - i install all version (Free/Pro/IS/Premier) all 4 products have this problem.

  • Other security related software installed…?
    Only Avast internet security 17.4.2294

  • Which AV(s) did you use before Avast…?
    Avast Internet Security 17.4.2294

To uninstall I used and avastclear.exe and restart pc …
https://www.avast.com/uninstall-utility

I hope you should consider this very big problem.

Thank you.

P.S
I hope to see better versions Avast Internet Security and Firewall better set up
in Avast Internet Security 17.4.2294 - Firewall is blocking my app TIS 2000 always.
I hope for better days.

Avast is my favorite and I hope to stay there.

4
  1. Download Avast Internet Security: https://files.avast.com/iavs9x/avast_internet_security_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
5

is Beta version?

I will test it, if something appears, I’ll let you know

Thanks you.

6

Nope, stable version. You can join beta-testing here: https://forum.avast.com/index.php?board=15